Introducing Insight A Complete Field Service Intelligence Solution

Access real-time data, as it is captured in the field, to gain an unprecedented understanding all aspects on ongoing service delivery.

 

Enabling Extraordinary Field Service

Field Service Management technology that is trusted by leading organisations to transform service delivery and provide extraordinary results.

WELCOME TO TOTALMOBILE

Making work & the lives of mobile workers better with Field Service Management technology.

Highly Usable & Integrated Solutions

That offer leading innovations and user experience across a variety of sectors

Simplifying Working Processes

With a blend of digital, automated, dynamic and real time alternatives

Delivering Transformational Value

That drives high level operational efficiency and quality of service

OUR SECTORS

Breaking Boundaries Across Multiple Industries

OUR Full Product Suite

Innovative Capabilities That Transform Field Service Management

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Mobilise

Mobile Working

Mobile workforce management solution that empowers the mobile workforce with the ability to capture intelligent data and access the information they need at the point of service

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Data Capture

Record all relevant job information, including photos and client signatures, via a mobile device at the point of service delivery.

Workflow Management

Guide staff through a series of pre approved workflows and status updates to ensure services are delivered in a compliant and consistent manner.

Folio Access

Provide staff with the ability to access all relevant job related information, providing them with the background details they require to deliver a great service.

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Optimise

Workforce Scheduling

Workforce scheduling technologies that ensures the efficient allocation of resource to achieve complex scheduling goals, based on time, location, availability and service levels.

Manual Advance Scheduling

Empower planners to view all required visits and efficiently schedule planned work to available resources.

Automated Advance Scheduling

Take advantage of advanced scheduling algorithms that dynamically create the most effective schedule based on an individual organisation’s scheduling objectives.

Dynamic Dispatch

Assign work to staff one job at a time, based on skills location and work requirements, after they have completed their most recent visit.

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Connect

Work Order Management

Intuitive job management solution that provides the visibility and control over complex tasks, enabling the streamlined delivery of work and the ability to react to potential risks.

Self Contained WOM

A fully integrated, cloud based job management system that provides visibility and control over all work orders.

Stock Management

Track regularity of stock usage, streamline the ordering process and keep a close eye on material costs.

Remote Assistance

A real time video based support capability that enables an operative at base to provide support to a field worker or service user.

Organise

Rostering Solution

Flexible, comprehensive solution that enables organisations to deal with complex rostering challenges and ensure the right people, with the right skills are available at the right time.

Automated Roster Allocation

Creates efficient rosters that meet all KPIs and compliance standards, based on staff availability and service demand

Staff Self Service Portal

Provides visibility of rosters and assigned shifts, while enabling staff to highlight availability and record absences.

3rd Party Brokerage

Integrate with contingency staff suppliers to efficiently fill any rostering gaps.

Protect

Lone Worker Protection

Alert and location-based technologies that enables organisations to ensure the safety employees and rapidly react to risks in the field

Alerts

Receive a range of different alerts from who can then be connected with a response centre to escalate the situation as necessary.

GPS Tracking

Easily view the location of all field workers so they can be located in an emergency situation.

Managed Service

A fully managed service that offers a low cost of ownership and presents all key lone worker safety data via real time reports.

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Insight

Access Analytics

Complete operational intelligence that offers an unprecedented overview of operational performance, as it unfolds.

Historic Operations Analysis

Assess a comprehensive range of reports that provide an overview of past operational and employee performance.

Real-time Operational Analysis

Managers are provided with a live view of all aspects of ongoing service delivery with potential risks clearly identified.

Virtual Coach

Embraces historical data and machine learning to provide guidance on actions to improve future service delivery.

Blogs, News & Updates

Office workers review operations intelligence on desktop dashboardBlog
June 28, 2022

Operational Intelligence (OI) vs. Business Intelligence (BI) – What’s The Difference?

What's the difference between Operational Intelligence and Business Intelligence? Do you know the difference between Operational Intelligence (OI) and Business…
News
June 28, 2022

Totalmobile Launches Field Service Intelligence Solution Allowing Customers to Review Operational Performance as Services Take Place

Insight from Totalmobile provides users with access to real time operational data and predictive intelligence to optimise workforce planning and…
Blog
April 28, 2022

Seasonal shift patterns in manufacturing Don’t let peak production periods harm your business

Seasonal shift patterns in manufacturing Don't let peak production periods harm your business Dealing with cyclical or seasonal demand is…

See Our Demo for a Deeper Insight Into Our Software

See How Totalmobile Helps your Organisation deliver More Services of the Highest Quality at Reduced Cost.

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