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Meeting increased demand while putting quality at the centre of services.

A single solution that enables Government Associations to deliver transformational benefits across their diverse range of public services, helping lower costs while improving service quality.

Find Out Moreview our reablement & care services centre

Reablement & Care

Services Centre

Totalmobile provide a complete care management solution that offers full visibility over service capacity while efficiently creating care plans to ensure Reablement teams can effectively manage the entire service delivery process.


Offering a comprehensive range of field service capabilities.

Totalmobile enables Government organisations to deploy one field service management solution across multiple departments to improve the quality and efficiency of public services. With innovations that will enhance the planning, delivery and analysis of a diverse range of services, Government authorities can deliver a more joint-up service that shares information across all relevant parties, maximises the workforce’s capacity and enhances the understanding and delivery of work. This result in authorities providing more cost-effective, safe and sustainable services that exceed all citizen expectations.

  • Improving operational efficiency to deal with continued budget constraints
  • Better tackling challenges around data accessibility and accuracy
  • Transforming service delivery to ensure it is fit for purpose now and in the future
  • Meeting increasing service demands while enhancing citizen engagement
Explore Features
Our Platform

Features & Benefits

Mobile Working

Empower your mobile workforce to capture intelligent data and access the information needed to deliver services efficiently the first time.

Data Capture

Record all relevant job information, photos & signatures via a mobile device at the point of service delivery.

Ensure Processes are followed

With workflows and processes integrated into the solution, you can be sure that required tasks are completed, information is captured, and services are delivered as they should be.

Remove paperwork

All information can be captured through easy-to-use forms, removing paperwork and the need to rekey data into IT systems while also improving data accuracy.

Work Order Management

A works order management solution that provides users with the visibility and ability to control complex tasks, enabling the streamlined delivery of work.

Better control costs

Closely monitor operational costs, enabling you to manage assets, better control contractors, invoice quicker and maximise the efficiency of service delivery.

Improving workforce productivity

By better managing items of work, eliminating admin and removing non-productive time, your staff provide a more proactive service.

Visibility of performance

Live insights that provide vital performance data enable management to ensure that all compliance standards are met, providing a basis for continuous improvement.

Workforce Rostering & Shift-Planning

A highly configurable electronic rostering solution has been developed to support organisations with complex scheduling needs and help them maximise the value of their available workforce.

Better Control Costs

A streamlined process improves the management of in-house staff and reduces the dependency on overtime and agency staff.

Enhance organisational compliance

Ensure the right skills are available to undertake the required work, driving improvements in delivering a high-quality, compliant service.

Improve Service Quality

With a standardised and efficient planning process, organisations can effectively assign staff to specific shifts and identify potential risks and discrepancies.

Dynamic Scheduling

Ensure the efficient allocation of resources, enabling your organisation to achieve complex scheduling goals while taking time, location, availability and service levels into consideration.

Maximise time spent delivering services

With the efficient scheduling of required work to the available workforce, staff spend more time delivering services daily.

Ensure all standards are met

By scheduling the right person to work on the right job at the right time, you guarantee that your organisation meets all required SLAs and KPIs.

React to Change

Detect threats to the existing schedule and react as appropriate, producing an updated schedule that navigates issues and maximises your workforce’s effectiveness.

Lone Worker Protection

Alert and location-based technologies that rapidly react to risks in the field, ensuring the safety of employees at all times.

Visibility of information and worker location

Keep track of where your lone workers are located using specialist location features included in the software. This visibility ensures enhanced safeguarding and protection of your remote workforce with the ability to locate their whereabouts accurately.

Improved Communication

With instant access to mobile devices to alert any escalations or keep in regular contact with colleagues, lone workers benefit from improved communication processes that enhance their ability to carry out their jobs safely.

Assure Compliance

Authorities can ensure they are legally complying with safety regulations to protect the health and well-being of their employees. Additionally, information is recorded and updated in real time should it be required for auditing purposes or in the case of an incident.

Real World Application

Sector Specific Use Cases

Enterprise Solution

Every member of staff across every service area within a Government Authority can be provided with a solution that meets their specific needs via a single platform that is easy to manage and support.

Property Services

With an integrated solution that includes job management, mobile and scheduling capabilities, your housing department can increase the visibility of service delivery and empower staff to complete jobs effectively the first time - delivering a higher quality service while reducing operational costs.

Reablement Services 

A complete care management solution that ensures full visibility over service capacity, enabling efficient creation of care and reablement plans that effectively manage the entire service delivery process.
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Ready to transform your field service management?

Click here to speak with our field service experts today. We have delivered transformational field service projects across the Government sector, and our team will explore solutions tailored to your business requirements.

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