Life at Totalmobile
Totalmobile creates mobile working solutions that release the potential in our mobile workforces. We develop our solutions with our customers in mind, which builds a creative and ambitious working environment.
We embrace diversity and champion development in a fun and supportive environment. There are plenty of activities for our staff to take part in, from xbox challenges, to staff lunches and plenty of charity events.
We believe in providing a working environment that inspires creativity.
Benefits
Not only will you be part of a diverse and ambitious team, you’ll receive 25 days’ annual leave, plus 8 statutory public holidays, as well as an additional day off for your birthday! Employees can also avail of a pension scheme and a cash back health care programme.
Interested In Working With Us?
Expand the titles for the full job description.
Business Development Representative
Job Title
Business Development Representative
Location
Pilot Point, Belfast
Responsible to
Head of Presales
At Totalmobile Ltd we believe in making work more productive and enjoyable by providing enterprise apps that deliver a consumer experience. We deliver mobile working solutions as well as operational and finance systems for a wide range of markets including health, local government, facilities management, transport and utilities.
As a Business Development Representative within Totalmobile you will be responsible for working with the Marketing Team to promote Totalmobile’s range of product offerings by liaising with Customers, Prospects and Sales Teams.
The successful candidate will have excellent communication and negotiation skills, be highly motivated, both resilient and adaptable and passionate about learning. With an ability to communicate technical information to non-technical staff in a way that is easy to understand across a range of sectors.
Responsibilities of Role :
- Develop marketing leads by telephone and email to promote the Company’s Products/ Solutions.
- Explain the product and associated benefits to potential customers.
- Deliver scripted sales pitch to the customer.
- Adjust scripted sales pitch to meet the needs of specific individuals.
- Develop an understanding of the exact needs of the prospect and how Totalmobile can assist.
- Establish if customer has Budget, Authority, Need and Timeline for potential purchase.
- Liaise with field sales representative.
- Schedule appointments for sales staff to meet prospective customers as appropriate.
- Handle customer questions.
- Obtain customer information including names, addresses, telephone numbers and email addresses from various sources.
- Record customer details including reaction to the product or service offering.
- To make a specified number of outbound calls each day.
- To achieve call and conversion targets.
- To complete daily and weekly reports on targets achieved and opportunities for improvements.
- To keep activity logs up to date.
- To escalate any issues or complaints arising from calls.
- Answer inbound requests from potential customers who are seeking further information.
- Contact customers to follow up on initial interaction.
Essential Experience and Skills
- At least one year’s Sales Development Experience.
- Knowledge of sales and marketing principles and strategies.
- Familiarity with effective Sales Methodologies.
- Relevant work experience in sales, marketing, promotions or telemarketing.
- Ability to develop knowledge of products and solutions.
- Proficiency in relevant computer applications, including Salesforce.
The above list is not exhaustive. You will be expected to perform duties as necessitated by your changing role and the overall business objectives of the Company, as directed.
Key Competencies
- Excellent Communication skills
- A can-do attitude
- Information gathering and management
- Persuasiveness
- Adaptability
- Initiative
- Tenacious
- Resilient
- Negotiation skills
- High energy levels
- Self-motivation
APPLY
To apply please email a cover letter, outlining how you meet the criteria for the role, and a supporting CV to humanresources@totalmobile.co.uk with “Business Development Representative” in the subject line. The deadline for applications is 5pm on 3rd February 2020.
EQUAL OPPORTUNITY EMPLOYER
We are an Equal Opportunities Employer and to demonstrate our commitment to equality of opportunity in employment we need to ask candidates to complete the attached monitoring form as required by the Fair Employment and Treatment (NI) Order 1998.
Please complete the attached form and return either via:
Email to: humanresources@totalmobile.co.uk
Post to: Totalmobile Ltd, Pilot Point, 21 Clarendon Road, Belfast, BT1 3BG
Product Marketing Manager
Job Title
Product Marketing Manager
Location
Pilot Point, Belfast
Responsible to
Marketing Director
Totalmobile is a market leader in field service and mobile workforce management technology, helping organisations deliver more service, of the highest quality and at reduced cost.
Currently, Totalmobile is looking for an innovative and enthusiastic Product Marketing Manager to join their rapidly growing organisation.
The Product Marketing Manager will be responsible for bringing Totalmobile’s range of leading products to market. By identifying key personas, developing clear messaging, creating a range of sales and marketing materials and managing product focused campaigns, this role is key to the continued growth of Totalmobile.
The role, which reports to the Marketing Director, is expected to work closely with a range of senior individuals across the organisation, to help bridge gaps and ensure our best in class product suite is effectively promoted.
Responsibilities of Role :
- Develop a comprehensive understanding of our range of products, the potential customer base and user personas
- Build clear messaging for each of our products that will help differentiate and drive demand within our core markets
- Create a diverse range of sales tools and marketing materials to aid the selling process (product overviews, presentations, demos, webinars etc)
- Plan and implement marketing campaigns that use a range of tactics to clearly communicate our product’s value to the market
- Inform the market of upcoming product offerings as well as manage product launches
- Aid in the training of the sales team, and other key individuals to ensure that all relevant staff are best positioned to attract new customers
- Analyse and gain insights into product usage and customer trends to identify potential opportunity
- Research competitor offerings
Essential Experience and Skills
- A Degree in Marketing, Communication or a related field
- 3 years experience in a Marketing, Product Marketing or Brand Manager role
- Experience working for a B2B software company is an advantage
- Proven history in creating and executing effective marketing programmes with the objective of developing the understanding and engaging the market
- A great team player who has the ability to work collaboratively across multiple teams including marketing, sales and product
- The ability to work on own initiative and drive forward projects to meet deadlines
- An excellent communicator who is highly skilled in both verbal and written communication
- An experienced researcher who is able to obtain, absorb and analyse information to aid them in effectively undertaking their role
Desirable Skills
- A Masters degree or similar level qualification
- CIM involvement in the form of membership or a qualification
- Strong technical knowledge that can be clearly evidenced from previous roles
Personal
- Applicant must be flexible and willing to work additional hours when necessary
- Applicant must be willing to travel to Totalmobile’s offices which are located across the UK
- A full clean driver’s license is desirable
APPLY
To apply please email a cover letter, outlining how you meet the criteria for the role, and a supporting CV to humanresources@totalmobile.co.uk with “Product Marketing Manager” in the subject line. The deadline for applications is 5pm on 31st January 2020.
EQUAL OPPORTUNITY EMPLOYER
We are an Equal Opportunities Employer and to demonstrate our commitment to equality of opportunity in employment we need to ask candidates to complete the attached monitoring form as required by the Fair Employment and Treatment (NI) Order 1998.
Please complete the attached form and return either via:
Email to: humanresources@totalmobile.co.uk
Post to: Totalmobile Ltd, Pilot Point, 21 Clarendon Road, Belfast, BT1 3BG
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