Careers at Totalmobile

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Life at Totalmobile

Totalmobile creates mobile working solutions that release the potential in our mobile workforces. We develop our solutions with our customers in mind, which builds a creative and ambitious working environment.

We embrace diversity and champion development in a fun and supportive environment. There are plenty of activities for our staff to take part in, from xbox challenges, to staff lunches and plenty of charity events.

We believe in providing a working environment that inspires creativity.


Not only will you be part of a diverse and ambitious team, you’ll receive 25 days’ annual leave, plus 8 statutory public holidays, as well as an additional day off for your birthday! Employees can also avail of a pension scheme and a cash back health care programme.

Interested In Working With Us?

Graduate Software Support Trainee

Job Title : Graduate Software Support Trainee

Location: Bury St Edmunds

Totalmobile is a successful, rapidly growing software company providing innovate technology led solutions to organisations with large mobile workforces. Our success is driven both by our technology and by our reputation for delivering a very high level of technical support.

We are currently looking for a recent university graduate to join the Bury St Edmunds based support team. This is a challenging role, you will need, over time, to become an expert in both our software and in how our customers operate.

Main Tasks of Job :

You will be expected to take on everything that our customers throw at us, sometimes this is technical, sometimes conceptual. You will have a strong academic background and excellent diagnostic and problem-solving skills. The role is customer facing and you will be directly responsible for how our customers perceive us as a business.

The company is currently operating with all staff working from home. There is an option to work at the office if you do not have a suitable working environment at home but it is likely that many staff will continue home based work much of the time so you should only apply if you are happy working in an office with potentially small numbers of people some of the time.

Employee Specification


  • Relevant Degree at 2:1 or above
  • Self-starter
  • Attention to detail
  • Problem solving skill


  • Previous experience in a customer facing role
  • Previous experience of software sector


Due to Covid-19 applicants must have a suitable home working environment and be comfortable remote working and using Microsoft Teams for collaboration. Will need to be able to travel to Bury St Edmunds on a daily basis as and when this becomes a requirement.



The closing date for the vacancy is 5pm on Wednesday 15th July 2020.

To apply please email a CV to with “Graduate Software Support Trainee” in the subject line of your email.



We are an Equal Opportunities Employer and to demonstrate our commitment to equality of opportunity in employment we need to ask candidates to complete the attached monitoring form as required by the Fair Employment and Treatment (NI) Order 1998.

Please complete the attached form and return either via:

Email to:

Post to: Totalmobile Ltd, Pilot Point, 21 Clarendon Road, Belfast, BT1 3BG