Kelly Group
Kelly Group has been at the forefront of the telecommunications sector for over three decades, beginning with its inaugural customer cable TV installation in 1985. They’ve earned a reputation for constructing networks spanning various industries such as telecommunications, rail, civils, utilities, fleet, traffic management, and energy.
Partnering with Totalmobile, Kelly Group deployed our dynamic scheduling solution for their 1,000 field engineers who annually complete over 1.8 million broadband installation jobs across the UK. This transition from manual, spreadsheet-based scheduling to a dynamic system has dramatically streamlined their operations. Job scheduling now takes under an hour, enhancing completion rates and minimising errors. This efficient process has fostered business scalability with more diverse task types and faster completion times. This enables Kelly Group to operate to a much higher service level, helping them win and retain customers and expand their high-value contracts.
Furthermore, this efficiency has enhanced the work-life balance of their field-based engineers by reducing daily travel time and allowing for earlier work completion, resulting in a happier and more balanced workforce. Watch our full case study for more.