Providing technology that drives innovative service delivery. By capturing and sharing all important asset information, Utilities and Infrastructure organisations empower field staff to deliver productive and compliant services. Services that support future communication networks, water, wastewater, electricity, telecoms, gas, rail, road, construction and infrastructure.
Providing management with the real-time insights they need to ensure that profitability, productivity and compliance targets are being met. Field workers use our mobile solutions to capture job details, labour hours, materials usage and so on. Taking millions of data points across thousands of projects and presenting them to management in highly visual, interactive dashboards.
In an instant, management can see jeopardy alerts showing them projects that are performing below agreed thresholds, providing end-to-end visibility of project performance, thereby mitigating the risk of project failure and maximising the profit margins of the Utilities and Infrastructure sectors.
Providing Field Operations Management software to the Utilities and Infrastructure sectors including: Water, Wastewater, Electricity, Telecoms, Gas, Rail, Road, Construction and Infrastructure. Totalmobile solutions are used across a number of industry use-cases, working with both the Utility asset owners and their supply chain contractors.
Our Work Order Management solution is designed for the full life cycle management of Repair & Maintenance contracts, from the receipt of the Work Order through to the submission of the payment claim.
Our Capital Works Management solution is designed for managing complex projects with multiple activities that are carried out over several weeks and months – such as the construction of large infrastructure projects.
The solution is used to visualise the location of your assets on a google map – with different icons for different asset types and different colours representing different statuses, such as in-service, out of service, needs repair and so on.
Providing staff with all the information they need to complete their work effectively. Highlighting the most crucial of details and enabling access to supporting documentation.
An application, that can work on any device, providing staff with all the information they require to complete their work efficiently. Staff can receive their assigned work, all accompanying job details, historical job information, useful guides and required forms, that can be completed via the device to streamline the delivery of work.
A “home screen” for each visit that provides users with a clear overview of the item of work and the information required to assist service delivery. The user-friendly overview ensures any job critical information is clearly highlighted, making sure staff are aware of any key details.
Provides users with the ability to complete all job-related forms on their device. Smart forms make it easier for staff to complete any assessment or inspection, while also providing them with the ability to capture additional details such as signatures or pictures.
Alert and location-based technologies that enables organisations to ensure the safety employees and rapidly react to risks in the field.
Easily view the location of all field workers so they can be located in an emergency situation.
Receive a range of different alerts from who can then be connected with a response centre to escalate the situation as necessary.
A fully managed service that offers a low cost of ownership and presents all key lone worker safety data via real time reports.
Providing organisations with full visibility of their field staff, enabling effective communication processes, reducing administration and travel time and streamlines how work is assigned, tracked, resolved and reported.
Users are provided with a solution that enables them to have tight control over all areas relating to the efficient delivery of service.
Video based diagnostic solution that enhances the standard of remote support services delivered to your customers, while reducing the number of unnecessary site visits.
Organisation’s have an increased visibility of the current situation of work, their field teams, assets, materials and costs.
Complete operational intelligence that offers an unprecedented overview of operational performance, as it unfolds. Enabling organisations to harness all the data captured at every stage of service delivery. Tasks completed, average time of visit, miles travelled per day, customer satisfaction etc. which can be reviewed to understand deviances in the plan.
Each metric is updated in real time as the field service team conduct their day. A configurable threshold alerts you as soon as a metric is over and under performing.
Analyse performance across time, by team, region or individual, and by the metrics that are important to you, to see what drives great performance, where the issues are, and what to do to improve.
By measuring individuals based on six Key Performance Areas (KPAs) – productivity, utilisation, efficiency, effectiveness, consistency and compliance – you can improve field service activity.
Ensuring the efficient allocation of resource, enabling organisations to achieve complex scheduling goals while taking time, location, availability and service levels into consideration.
Take advantage of advanced scheduling algorithms that dynamically create the most effective schedule based on an individual organisation’s scheduling objectives
Assign work to staff one job at a time, based on skills location and work requirements, after they have completed their most recent visit.
Empower planners to view all required visits and efficiently schedule planned work to available resources.
All basic requirements to easily digitise your mobile workforce.
Enhance your solution & improve productivity with insightful performance analytics.
Lead the industry with a fully comprehensive solution, incorporating full digitisation & predictive analytics.
BronzeGet started with DigitalAll basic requirements to digitise your mobile workforce | SilverGo to the next levelEnhance your solution & improve productivity with performance analytics | GoldThe FULL WorksLead the industry with a fully comprehensive solution, incorporating full digitisation & predictive analytics |
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|---|---|---|---|---|
 Mobile Worker | Workforce Data Capture | |||
| Visit / Workflow Management | ||||
| Folio Access | ||||
| Customisable Forms | ||||
 Scheduling | Manual Advance Scheduling | |||
| Automated Advance Scheduling | ||||
| Dynamic Dispatch | ||||
 Order Management | Self Contained WOM | |||
| Materials Management | ||||
| Stock / Asset Management | ||||
| Project / Complex Use Case Management | ||||
| Calculated Invoices | ||||
| Remote Assistance | ||||
| Customisable Solutions | ||||
| Supply Chain Integration | ||||
| Sub-contractor Management | ||||
 Lone Worker Protection | Software Alert | |||
| GPS Tracking | ||||
| Worker Down Alert | ||||
| Hardware SOS | ||||
| Managed Service | ||||
| Beacon Geofencing | ||||
 Analytics | Historic Ops Analytics | |||
| Real-time Ops Analytics | ||||
| Executive Dashboard | ||||
| Worker Perf. Analytics | ||||
| Virtual Coach | ||||
Click here to get in touch with our team of field service specialists. We can help find a pricing option for you that best suits the requirements of your business.
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