When every second counts, your team deserves a solution that’s both powerful and effortless. Easily installed on most modern smartphones, our lone worker app is a complete safety toolkit—empowering your workforce with immediate access to emergency support, wherever they are.
100,000
Lone Workers Protected Everyday
30,000+
App Downloads in 2024
150,000+
Activated Alarms Handled by our ARC Last year
Join thousands of companies protecting their employees safety with Totalmobile
Seamless Protection at Your Team’s Fingertips
Lone Worker App
Empower Your Team with Instant Safety
Our advanced Lone Worker App is built for both iOS and Android, providing your team with a complete safety toolkit that requires minimal training and effortlessly meets compliance standards.
Effortless Integration, Rapid Activation
- Gold Certified Safety – BS8484:2022 Gold Certified smartphones ensure industry-leading protection.
- Easy Deployment – Our app requires minimal training and runs seamlessly alongside regular phone functions—meaning it available when they need it most.
- Emergency-Ready – The SOS button overrides the keypad lock, delivering immediate access to our dedicated 24/7 Alarm Receiving Centre (ARC).
Instant Alerts, Immediate Response
Red Alert: A swift emergency alarm connecting the worker to a trained operative at the Alarm Receiving Centre (ARC) for immediate assistance and potential emergency service escalation.
Yellow Alert: Allows workers to record a voice memo detailing their location or task, providing valuable context for enhanced support if an alarm is raised.
Safe Check: A timed check-in system to verify worker well-being. If no response is received within a set period, it triggers an alert to the ARC.
Group Alert: Sends updates or important information to a predefined group of staff or specific individuals, especially useful for lone workers in a particular area.
Safe Beacon: Safe Beacon’s geofencing and virtual perimeter features offer additional safety for workers in complex environments. As workers enter a Safe Beacon-protected area, they receive customisable alerts on their lone working devices, compatible with smartphones and intrinsically safe devices. These alerts range from proactive safety warnings to dynamic risk notifications, adapting to the specific environment.
GPS Locate: Increases visibility of lone workers by updating their location every 10 minutes or upon alarm activation.
Worker Down Alert: Ideal for hazardous environments like construction sites, this alarm uses motion sensors to detect lack of movement or impact, automatically alerting in case of concerns.
Alarm Receiving Centre (ARC)
When Seconds Matter, We’re Ready.
Our state-of-the-art Alarm Receiving Centre is the heart of our service. Operated in partnership with Mitie Total Security Management, our experts answer every call within 10 seconds—ensuring rapid risk assessment and emergency dispatch 24/7.
Setting The Industry Standard
We meet the highest industry standards with BS8484:2022 and ISO 27001 accreditations. In emergencies, our Unique Reference Number (URN) directly escalates incidents to the police—bypassing conventional 999 calls to save crucial time. Plus, if it’s a false alarm, workers can simply instruct the ARC to stand down.
Virtual buddy
Red Alerts can be used as a virtual buddy connection to the ARC. The ARC operative will stay on the call with a worker should they feel at risk.
Active Listening
In the first few seconds of a call, ARC staff actively listen—capturing essential cues if a worker can’t speak freely. Calls are recorded and admissible in court, ensuring high-standards of compliance.
Management Portal
Effortlessly manage all lone worker activity through one unified interface, regardless of the device used.
Unlimited staff and tailored profiles
Our intuitive web-based system supports unlimited customisable staff profiles across multiple devices. Each profile features personalised escalation and response protocols based on individual risk assessments. Easily adjust protection and monitoring settings as roles evolve, with options for shared or pooled devices to cut costs while ensuring maximum safety.
Over 1,400 SOS Fobs deployed and in active use across the organisation
”Since its introduction, Protect has enabled us to enhance our approach towards ensuring the safety and wellbeing of our staff and it’s well received by all employees.”
Steve PettittDirector of Health & Building Safety, L&Q.
Frequently Asked Questions
What is a Lone Worker App?
A Lone Worker App is a comprehensive mobile application designed to enhance the safety of any individual with access to a smartphone. It provides essential safety features like an SOS alarm, timed check-ins, and two-way communication, ensuring workers have instant access to emergency support.
How does Totalmobile's Lone Worker App ensure compliance with BS8484 standard accreditation?
BS8484 is the British industry standard for lone worker safety service and device providers. Our Lone Worker App meets all compliance requirements of BS8484 standards. Totalmobile’s BS 8484 status is assessed, audited, and registered by British Standard Institute Associate Consultants.
As well as meeting BS 8484 accreditation, we aim to surpass these standards where possible. Through our focus on innovation, we continuously introduce new features and devices that provide our clients with a safer, more transparent, and helpful suite of services. Our Lone Worker App includes features like an instant SOS alarm, Red and Yellow Alerts, and GPS location services, ensuring the highest safety standards for lone workers.
Can the Lone Worker App be used on any smartphone?
Yes, the Lone Worker App is designed to work seamlessly across all handsets, including iOS and Android devices. It can be quickly downloaded and installed, offering a universal solution for lone worker safety.
What features does the Lone Worker App offer for emergency situations?
For emergencies, the app offers an SOS button that overrides the keypad lock for fast access, Red Alert, GPS location tracking, and a direct connection to a 24/7 Alarm Receiving Centre for immediate assistance and direct access to emergency services.
Is the Lone Worker App easy to integrate and use?
Yes, the app is designed for effortless integration and rapid activation. It requires minimal training, ensuring quick adoption by teams and streamlining the implementation process.
What additional safety features does the Lone Worker App include?
Alongside emergency alerts, the app includes worker down monitoring, silent recording, virtual buddy calls, safe beacons, geofencing, and more, providing an all-in-one solution for lone worker security.
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