Homes managed across London and the Southeast

Lone Worker Protection Solution

A fully managed lone worker solution that provides lone workers with the ability to raise alerts, contact an Alarm Receiving Centre (ARC) and request emergency assistance if required.


Protect provides a fully managed service, 7 days a week.

L&Q Housing

L&Q Housing is one of the leading housing associations in the UK. They have 250,000 people in more than 105,000 homes across London and the Southeast. At the core of all service delivery is ensuring all staff’s safety and wellbeing, particularly those travelling around the local community delivering essential services to tenants.

To achieve this, L&Q deployed Totalmobile’s Protect solution, a lone worker protection capability that enables staff to raise alarms and highlight risks while offering quicker access to emergency support should it be required. This service also took away the administration of any new starter or leaver entries in the company, issuing fobs, and getting employees set up on the system.

Across the operation, L&Q Housing has deployed over 1,400 SOS Fobs as a personal safety device. The devices are in active use across the company, with a positive reception from all employees. L&Q opted for the SOS Fob as they found it much more efficient than an ID badge. Read the complete case study to learn more and see the full scope of benefits delivered.

“… it has enabled us to enhance our approach towards ensuring the safety and wellbeing of our staff..”

Sally Moody, Health Safety & Wellbeing Advisor, L&Q