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Local Government Social Housing

Totalmobile provides a comprehensive and consolidated Housing Management solution that empowers providers to adopt a strategic and predictive approach to service delivery, resulting in enhanced condition of stock, greater compliance of service and improved risk management.

Introduce more strategically planned services that maximise value

Provide efficient and timely repairs and maintenance services

Deliver planned programmes of work to achieve “future state” social housing

Enhance service compliance to ensure the provision of safe and sustainable homes
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35% +

More Jobs Completed Per Day

52%

Reduction in Void-to-Let Times

25%

Reduction in Operational Costs

Trusted By Local Governments Across The UK

One solution to transform housing services

Combine the management of assets, investment, activities and people through one fully integrated solution

Trusted Solution

42% of the top 50 housing providers manage housing stock with our technology

Proven Provider

Over 1 million homes receive support services powered by our software

Compliant Processes

Our solutions reduce missed work reports by 43% with 100% adherence to compliance processes

housing maintenance engineer visit

Delivering Value in a Challenging Time

The Housing sector is facing a period of unprecedented change, with increasing regulations and wider market pressures resulting in a wide range of challenges that can only be tackled through genuine service transformation.

With Totalmobile’s comprehensive housing solution, providers can adopt a more planned approach to service delivery and streamline processes to deliver value across a wide range of areas:

  • Improve budget efficiency and reduce cost of service
  • Enhance data and understanding around housing stock to empower great decisions
  • Take a more proactive approach to services to boost service quality
  • Increase engagement with tenants and drive customer satisfaction
  • Improve workforce productivity and provide a better way of working
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A Complete Approach to Housing Transformation

Enhancing All Areas of Service Through One Solution

Totalmobile’s housing solution empowers Local Government organisations to take a holistic approach to the improvement of services. From job generation, to the planning and delivery of work, and ultimately the in depth analysis of services, our solution provides the widest range of capabilities on the market.

In addition to this, recently launched asset management functionality enables providers to incorporate the improved visibility, understanding and planning of assets into their service delivery model, to enable a more predictive and strategic approach to services.

Delivering Value to All Services

The comprehensive nature and flexibility provided by the solution enables housing providers to introduce an improved way of working to all service areas across the orgaisation. From responsive repairs, stock condition management such as damp and mould, or retrofit activity, providers can take a more planned approach to maximise the efficiency of budget allocation.

RUGBY BOROUGH COUNCIL DEPLOYS TOTALMOBILE

The launch of our new Property Repairs Service marks a significant milestone for Rugby Borough Council. The advanced solutions provided by Totalmobile will bring substantial improvements to our service delivery"

Rachael SavageProperty Repairs Manager, Rugby Borough Council

Deliver Efficient Social Housing Services that Complete Jobs First Time

Discover our integrated social housing management solution that includes job management, mobile working, stock and asset management capabilities and scheduling. By increasing visibility of service delivery and empowering staff to complete jobs effectively, first time, organisations deliver a higher quality service, while reducing operational cost.

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A complete end-to-end solution

Totalmobile’s solution for Local Government housing providers is unique in the market, not only due to the diverse range of capabilities offered, but in how is also empowers providers to comprehensively address key components of strategic service planning to ultimately deliver high quality services:

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Asset lifecycle management solution Asset Survey features with field based data capture
Better Manage Housing Stock

Our Asset Lifecycle Management capability creates a single source of truth for all asset processes. It permanently digitises asset records with full lifecycle capabilities, helping providers transition to strategic and predictive service delivery.

Better Manage Planning of Work

Totalmobile places the property at the core of its job management capability, centralising all interactions—whether reactive, planned, tenant-initiated, or landlord-driven—within one comprehensive solution. This ensures seamless management of property-related tasks, enhancing efficiency and communication.

Optimise Product Icon
Better Manage Demand

Totalmobile’s Dynamic Scheduling solution optimises resource allocation for housing providers, ensuring that staff are efficiently distributed to meet property maintenance and service demands. Its adaptability allows for quick adjustments, keeping property management agile and responsive.

Better Manage Service Understanding

Totalmobile leverages data analytics and performance metrics to provide housing providers real-time insights into asset maintenance and service delivery. This enables continuous refinement of strategies to improve resource allocation and property management.

Anchored Through

Our Platform Capabilities

Mobile Workforce Management

Field technicians are empowered with on-the-go access to vital property information and histories and intelligent data capture, enhancing the efficiency of property maintenance and service delivery.

Mobile Workforce Management

Work Order Management

A fully integrated solution that includes work order management, job costing, mobile and dynamic scheduling capabilities enabling you to manage assets, better control contractors, invoice quicker and maximise the efficiency of service delivery.

Work Order Management

Field Service Intelligence

Totalmobile’s comprehensive field service intelligence solution equips local governments with a complete understanding of past, present, and future service delivery. This ensures that critical information is available at the right time, empowering operations management to make effective decisions, enhance field service performance, and drive actual operational value.

Field Service Intelligence

Lone Worker Protection

Totalmobile’s Lone Worker Protection solution ensures the safety and well-being of service technicians working in the housing sector and the unique risks they face when working alone. Our comprehensive platform offers real-time assistance, intuitive mobile apps, and robust devices, all supported by 24/7 Alarm Receiving Centres (ARC), ensuring complete compliance and peace of mind.

Lone Worker Protection

200,000+ Repairs Completed Across 44,000 Homes

We’re very excited to get Totalmobile’s Connect solution rolled out to our 600-strong team…”

Mark BettsTransport & FM Senior Service Improvement Manager at Sheffield City Council

Are you ready to transform how you deliver social housing services?

Speak to our team and learn how local governments across the UK are using Totalmobile's housing management software.

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