With housing management software that features a wide range of field service management capabilities, Housing Contractors can take a complete approach to the optimisation of responsive repairs, voids management, planned works and asset lifecycle management services.
35% +
jobs completed per day
25%
reduction in operational costs
40%
decrease in average revisit time
Trusted by Our Customers
One solution to support Housing Contractors
Combine the management of assets, investment, activities and people through one fully-integrated platform
Transforming Service Delivery for Housing Contractors using Field Services Management Technology
Our solution enables your teams on the frontline to deliver services efficiently and first time, empowering an increase in workforce productivity and operational efficiencies, while ensuring the delivery of high quality and compliant services.
Enhancing Client Satisfaction
Housing contractors are empowered to deliver high quality and timely services that ultimately enhances client satisfactions, while improved communication ensures that the customer is at the centre of service delivery.
Improving Service Compliance
We enhance the visibility and management of service delivery, enabling contractors to ensure the delivery of services comply with all regulations, standards and SLAs.
Enhancing Operational Efficiencies
By modernising processes, housing contractors can streamline the delivery of services to improve operational efficiencies while maintaining levels of quality.
A Complete Approach to Contractor Transformation
Delivering Value Across Contractor Services
The comprehensive nature and flexibility provided by the solution enables housing contractors to introduce an improved way of working to all service areas across the organisation. From responsive repairs, stock condition management such as damp and mould, or retrofit activity, providers can take a more planned approach to maximise the efficiency of budget allocation.
We enable Housing Contractors to transform the way that service is delivered using our highly scalable, flexible, agile and configurable cloud-based Field Service Management platform.
Streamline Processes
Totalmobile offers organisations the technology to support their business to become more agile and flexible, by providing a single consolidated platform solution for housing contractors which is fully configured to their needs.
This is also the only solution on the market which has integrated asset management capability, enabling organisations to ensure compliance of all their assets in one single solution.
450
trade staff across 7 contracts are now using Totalmobile’s solution.
“The ability for our trades to work reliably offline is key to service delivery”…
Chris Hone, Systems Director, Fortem
Our Solution for Housing Contractors
Totalmobile’s solution for housing contractors is unique in the market, not only due to the diverse range of capabilities offered, but in how is also empowers providers to comprehensively address key components of strategic service planning to ultimately deliver high quality services:
Manage Assets
Integrated Job and Asset Management capabilities enable contractors to better understand asset condition in a manner that supports compliance and risk management.
Manage Investment
Job Management and Scheduling capabilities enable efficient service planning, ensuring that budget and resources are allocated effectively to where they are currently required and where and when they will be required in the future.
Manage Activities
Dynamic Scheduling and Mobile Working capabilities support the enhanced management of required activities to ensure that services are delivered in a timely, controlled, and quality manner.
Manage People
Mobile and Lone Worker capabilities empower staff to deliver incredible services and ensure that customer expectations are exceeded while putting their safety and well-being at the core of service.
Manage Data
Capture, manage, and use data from each stage of the service delivery process to provide intelligent insights and empower excellent decision-making that supports service continuous improvement.
Anchored Through
Our Platform Capabilities
Mobile Workforce Management
Field technicians are empowered with on-the-go access to vital property information and histories and intelligent data capture, enhancing the efficiency of property maintenance and service delivery.
Mobile Workforce Management
Asset Lifecycle Management
A cloud-based housing management solution that empowers organisations with a unified digital record for all asset processes. By creating a single, permanent source of truth, Asset Lifecycle Management equips you with the tools needed to transition towards strategic and predictive service delivery across the entire asset lifecycle
Asset Lifecycle Management
Field Service Intelligence
Operational dashboards enable management to monitor ongoing work and ensure that clients are receiving the highest quality of service. Specialised in providing in-depth access to real time data, organisations gain unprecedented visibility to all aspects of service delivery. Provide the capability to seamlessly report in real time on services to ensure compliance with SLAs.
Field Service Intelligence
Lone Worker Protection
Totalmobile’s Lone Worker Protection solution ensures the safety and well-being of service technicians working in the housing sector and the unique risks they face when working alone. Our comprehensive platform offers real-time assistance, intuitive mobile apps, and robust devices, all supported by 24/7 Alarm Receiving Centres (ARC), ensuring complete compliance and peace of mind.
Lone Worker Protection
Ready To Learn More About Our Integrated Capabilities That Are Transforming Housing Contractor Service Operations?
SUPPORTING HOUSING CONTRACTORS ACROSS THE UK AND IRELAND
A Complete End to End Housing Contractors Solution
Providing a property management solution which enables Housing Contractors to transform the way that services are delivered using our highly scalable, flexible, agile and configurable cloud-based Field Services Management platform. View our solution overview today!
Property & Facilities Management Breakfast Briefing
Join our experts, Mark Batchelor from The Hyde Group, and Chris Riley from BAXI, in sharing valuable, actionable insights on the latest developments in social housing. Attendees met our clients from across the industry and participated in exclusive keynotes presented on the day.
Customer Interview | South Lakes Housing: The Future of IT
Join Simon McIntyre, Marketing Director for Totalmobile, with Paul Aitken, System and Change Lead at South Lakes Housing Association, as they dive deep into the future of IT at South Lakes with Totalmobile. Watch the full interview today to learn more!
