3015
30 Years
150,000+
Comprehensive Protection For Your Lone Workers



30,000+
Make any smartphone a lone worker alarm with our Lone Worker App.
Easily installed on most modern smartphones, our lone worker app is a complete safety toolkit accredited to the latest BS8484:2022 standards with SOS alarm activation, Red and Yellow Alerts, Timed Safe Check-ins, and 24/7 ARC connectivity.
Easy to use, swiftly deployed
With minimal user training, quickly download and install to iOS or Android smartphones and smartwatches across your workforce.
Lone Worker Devices
Equip your team with dedicated SOS devices that are as tough and agile as they are for 24/7 protection.
Our SOS Fob is BS8484:2022 certified and built to keep your team safe in any environment. Its multi-network roaming SIM and discreet, durable, lightweight design let you clip it to an ID badge, wear it on your arm or belt, or carry it on a lanyard—effortlessly fitting into your daily routine.
It reliably handles Red, Yellow, Group, and Worker Down alerts, with crisp 2-way audio that instantly connects your workers to the ARC.




SPECIALISED HARDWARE SOS
Our standalone safety devices, including the SOS ID Badge and SOS Button, are designed for immediate emergency assistance and operate independently with their own SIM cards.
INTRINSICALLY SAFE DEVICES
Specifically designed for hazardous environments, ensuring safety where regular devices might be risky with IP67 waterproofing and shock resistance.
SATELLITE DEVICES:
Where SIMs and Wi-Fi no longer cut it, these devices keep your lone workers connected and safe, even in the most remote locations.
Lone Worker Alerts
Alerts That Work as Hard as You Do.
Every alert is a lifeline. Whether it’s an emergency-triggered Red Alert or an automated Worker Down notification, our system instantly connects your lone workers with expert support through our dedicated Alarm Receiving Centres (ARC).
Red Alert
A swift emergency alarm connecting the worker to a trained operative at the Alarm Receiving Centre (ARC) for immediate assistance and potential emergency service escalation.
Red Alert
Yellow Alert
Allows workers to record a voice memo detailing their location or task, providing valuable context for enhanced support if an alarm is raised.
Yellow Alert
Safe Check
A timed check-in system to verify worker well-being. If no response is received within a set period, it triggers an alert to the ARC.
Safe Check
Group Alert
Sends updates or important information to a predefined group of staff or specific individuals, especially useful for lone workers in a particular area.
Group Alert
Safe Beacon
Safe Beacon’s geofencing and virtual perimeter features offer additional safety for workers in complex environments. As workers enter a Safe Beacon-protected area, they receive customisable alerts on their lone working devices, compatible with smartphones and intrinsically safe devices. These alerts range from proactive safety warnings to dynamic risk notifications, adapting to the specific environment.
Safe Beacon
GPS Locate
Increases visibility of lone workers by updating their location every 10 minutes or upon alarm activation.
GPS Locate
Worker Down Alert
Ideal for hazardous environments like construction sites, this alarm uses motion sensors to detect lack of movement or impact, automatically alerting in case of concerns.
Worker Down
Alarm Receiving Centre (ARC)
When Seconds Matter, We’re Ready.
Our state-of-the-art Alarm Receiving Centre is the heart of our service. Operated in partnership with Mitie Total Security Management, our experts answer every call within 10 seconds—ensuring rapid risk assessment and emergency dispatch 24/7.
Setting The Industry Standard
We meet the highest industry standards with BS8484:2022 and ISO 27001 accreditations. In emergencies, our Unique Reference Number (URN) directly escalates incidents to the police—bypassing conventional 999 calls to save crucial time. Plus, if it’s a false alarm, workers can simply instruct the ARC to stand down.
Virtual buddy
Red Alerts double as a virtual buddy, connecting workers directly to an ARC operative who stays on the line when they feel at risk.
Active Listening
In the first few seconds of a call, ARC staff actively listen—capturing essential cues if a worker can’t speak freely. Calls are recorded and admissible in court, ensuring high-standards of compliance.
Management Portal
Effortlessly manage all lone worker activity through one unified interface, regardless of the device used.
Unlimited staff and tailored profiles
Our intuitive web-based system supports unlimited customisable staff profiles across multiple devices. Each profile features personalised escalation and response protocols based on individual risk assessments. Easily adjust protection and monitoring settings as roles evolve, with options for shared or pooled devices to cut costs while ensuring maximum safety.

Your Worker Safety Partner
We turn complex safety protocols into a streamlined process. Our Lone Worker Protection solution seamlessly integrates with our mobile workforce management and job management solutions —ensuring that safety is built into every workflow. Workers no longer need to juggle multiple applications; they can access everything from a single interface.
Platform Approach
- Real-Time Data & Reporting: Get instant insights into compliance and risk.
- Automated Workflows: Reduce manual checks and focus on what really matters.
- All-in-One Management Portal: Easy administration and user management, backed by dedicated support.
Achieve 100% Lone Worker Compliance with Totalmobile
”"We have gone from a solution that was causing continuous issues to a seamless system which has high engagement and one the engineers wish to use.”
Carolyn AllinHealth & Safety Manager
Frequently Asked Questions
What is lone worker protection and why is it important?
Lone worker protection refers to the practices and technologies implemented to ensure the safety and well-being of employees who work alone or without direct supervision. This is crucial because lone workers are at higher risk of workplace accidents, emergencies, or threats due to their isolation.
What are the common risks faced by lone workers?
Common risks include physical accidents, health emergencies, confrontations, environmental hazards, and inability to call for immediate help. The nature of risks can vary greatly depending on the worker’s environment and type of work.
What legal obligations do employers have regarding lone worker protection in the UK?
In the UK, employers are legally obligated under the Health and Safety at Work Act to ensure the health, safety, and welfare of their employees, including lone workers. This involves conducting risk assessments, providing adequate training, and implementing appropriate safety measures.
How can I encourage my staff to engage with lone worker protection?
- Training and Education: Begin by providing comprehensive training sessions. Educate your staff on the importance of their safety and how Protect directly contributes to it. Highlight real-world scenarios where the system can be a vital tool for their protection. We can provide training as part of our fully managed service.
- Seamless Integration: Leverage the seamless integration of Protect into Totalmobile’s mobile workforce management and job management solutions. This integration means that staff don’t have to juggle multiple apps or devices, reducing the learning curve and making compliance more convenient.
- Regular Demonstrations and Refreshers: Schedule regular demonstrations and refresher courses. These sessions can reinforce the importance of the system and keep staff updated on any new features or best practices.
- Feedback and Incentives: Encourage feedback from your staff about their experiences with the system. Their insights can help tailor the system to be more user-friendly.
- Integration with Daily Tasks: Make the use of the Protect a standard part of daily check-ins and task assignments. When the system is ingrained in the daily routine, compliance becomes automatic.
- Support and Accessibility: Ensure that your staff have continuous access to support for any issues or questions regarding Protect. This helps in resolving any hesitations or technical problems quickly, maintaining a smooth user experience.
- Promote a Safety-First Culture: Foster a workplace culture that prioritises safety. When employees understand that their well-being is a top priority, they are more likely to engage with and use lone worker protection proactively.
What role does employee training play in lone worker protection?
Employee training is crucial. It should cover how to recognize and handle potential risks, use safety equipment and devices, and respond to emergencies. Ongoing training ensures that workers are up-to-date with best practices and familiar with the tools at their disposal.
Can some team members utilise the Lone Worker Device while others use the Lone Worker App?
Absolutely. Our platform accommodates both Lone Worker Devices and Lone Worker App licences within a single account. Many organisations choose this flexible approach to customise safety solutions based on individual employee needs, job roles, and risk assessments.
Does Totalmobile's lone worker protection solution offer a dedicated 24/7 alarm monitoring service?
Yes, Totalmobile offers dedicated Alarm Receiving Centres (ARC) that monitor employee personal safety devices 24 hours a day, seven days a week. The Alarm Response Operators are expertly trained to handle critical and life-threatening situations. We provide direct access to police control rooms through a Unique Reference Number (URN), effectively skipping the 999 call system to save crucial time. Our team is your dedicated incident response unit, adhering to top industry standards like BS8484 and ISO 27001. They leverage live audio and real-time location data for situational assessment and a virtual buddy service in discrete situations. Every response is meticulously recorded, offering a comprehensive, auditable record for purposes such as HSE audits or investigations.
How do Totalmobile solutions enhance employee well-being and operational efficiency?
Totalmobile’s Lone Worker Safety solutions can boost employee welfare and operational efficiency. They streamline safety protocols, freeing your team from manual check-ins so they can concentrate on their core duties while enjoying enhanced safety features.
Operational compliance is heightened through direct-to-device (D2D) wellness check-ins during the workday. This ensures continuous service and protects your organisation from potential fines and hazards.
Can lone worker protection systems be customised for different industries?
Yes, lone worker protection systems can and should be customised to suit the specific needs of different industries. This may involve the use of specialized devices, tailored response protocols, and industry-specific training.
Are you ready to achieve 100% Lone Worker Safety
Join thousands of companies protecting their employees safety with Totalmobile