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Lone Worker Protection Solutions

Empower your frontline teams with complete lone worker protection that covers all the compliance bases. Ensure their safety and well-being in any environment.

Instant Assistance via Device Alerts

Effortless Deployment, Maximum Engagement

Dedicated 24/7 Alarm Receiving Centres (ARC)

Fully Managed BS8484:2022 Service
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Lone Workers Protected Everyday

30 Years

Experience Protecting Lone Workers


Activated Alarms Handled by our ARC Last year

Join thousands of companies protecting their employees safety with Totalmobile

Comprehensive Protection For Your Lone Workers

lone worker app

Lone Worker App

Safety at their fingertips. Prioritise the well-being of your lone workers with our intuitive smartphone app designed for effortless engagement and rapid response when an emergency occurs.

Comprehensive Safety, Simplified

Our Lone Worker App is a complete safety toolkit accredited to the latest BS8484:2022 standards, covering SOS alarm activation, Red and Yellow Alerts, Timed Safe Check-ins, and round-the-clock Alert Monitoring and communication.

Designed for Ease, Deployed Swiftly

Crafted for simplicity, our Lone Worker App integrates seamlessly into daily routines, requiring minimal user training. Being an app, quickly download and install to iOS or Android devices across your workforce.

Safehub App

Lone Worker Devices

Ensure the safety of your workforce with the widest range of lone worker protection devices on the market. Equip each lone worker with a device that fits their specific needs, part of our single vendor solution.

Complete Safety, One Device

Our SOS Fob, certified to BS8484:2022 standards, offers a robust feature set. Equipped with a multi-network roaming SIM card, it’s discreet, durable, and lightweight design makes it versatile for various work environments. This adaptable device easily integrates into daily routines, with options to be clipped into an identity badge holder, worn on the arm or belt via holsters, or simply carried on a lanyard. It’s the perfect blend of functionality and convenience for your workers.

Capable of handling Red, Yellow, Group and Worker Down alerts, supported by high-quality 2-way audio that instantly connects your workers to the ARC.

All Devices

Our standalone safety devices, including the SOS ID Badge and SOS Button, are designed for immediate emergency assistance. They operate independently with their own SIM cards, eliminating the need for a smartphone.


Specifically designed for hazardous environments, ensuring safety where regular devices might be risky.


Ideal for areas with limited or no cellular coverage, these devices keep your lone workers connected and safe, even in the most remote locations.

Lone Worker Protection | Alerts

Totalmobile’s Protect offers versatile alerts, allowing lone workers to quickly receive the support they need. Raised through our dedicated Alarm Receiving Centres (ARC), these alerts guarantee prompt attention in any scenario. Click on each alert to learn more.

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Red Alert

A swift emergency alarm connecting the worker to a trained operative at the Alarm Receiving Centre (ARC) for immediate assistance and potential emergency service escalation.

Red Alert

Yellow Alert

Allows workers to record a voice memo detailing their location or task, providing valuable context for enhanced support if an alarm is raised.

Yellow Alert

Safe Check

A timed check-in system to verify worker well-being. If no response is received within a set period, it triggers an alert to the ARC.

Safe Check

Group Alert

Sends updates or important information to a predefined group of staff or specific individuals, especially useful for lone workers in a particular area.

Group Alert

Safe Beacon

Safe Beacon’s geofencing and virtual perimeter features offer additional safety for workers in complex environments. As workers enter a Safe Beacon-protected area, they receive customisable alerts on their lone working devices, compatible with smartphones and intrinsically safe devices. These alerts range from proactive safety warnings to dynamic risk notifications, adapting to the specific environment.

Safe Beacon

GPS Locate

Increases visibility of lone workers by updating their location every 10 minutes or upon alarm activation.

GPS Locate

Worker Down Alert

Ideal for hazardous environments like construction sites, this alarm uses motion sensors to detect lack of movement or impact, automatically alerting in case of concerns.

Worker Down

Alarm Receiving Centre (ARC)

Totalmobile’s state-of-the-art Alarm Receiving Centres (ARC) offer unrivalled support for lone workers. Our ARCs operate 24/7, 365 days a year, ensuring every call for assistance is answered by expertly trained support officers.

Setting The Industry Standard

We adhere to the highest industry standards, with accreditations including BS8484:2022 and ISO 27001. In emergencies, our direct police escalation capability through our Unique Reference Number (URN) bypasses the need for conventional 999 calls, saving crucial time. If there is a false alarm, the worker can tell the ARC to stand down.

Virtual buddy

Red Alerts can be used as a virtual buddy connection to the ARC. The ARC operative will stay on the call with a worker should they feel at risk.

Active Listening

ARC staff use the initial seconds of the call for active listening in case a vulnerable worker can’t speak freely. Calls are recorded, and the recordings are admissible as evidence in court, assuring the highest levels of compliance.

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Management Portal

Whichever device they use, lone workers’ system activity can be managed through one single interface.

Unlimited staff and tailored profiles

Our Lone Worker solution includes an easy-to-use web-based management system that supports an unlimited number of tailored staff profiles across multiple devices. It allocates personal escalation and response protocols for each system user’s protection, according to their individual risk assessment. Different protection and monitoring features can be activated or de-activated as necessary, should an individual’s job function change. The system even allows for workers to have shared or pooled devices, to keep costs down and to offer maximum protection.

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Achieve 100% Lone Worker Compliance with Totalmobile

"We have gone from a solution that was causing continuous issues to a seamless system which has high engagement and one the engineers wish to use.”

Carolyn AllinHealth & Safety Manager

Frequently Asked Questions

What is lone worker protection and why is it important?

Lone worker protection refers to the practices and technologies implemented to ensure the safety and well-being of employees who work alone or without direct supervision. This is crucial because lone workers are at higher risk of workplace accidents, emergencies, or threats due to their isolation.

What are the common risks faced by lone workers?

Common risks include physical accidents, health emergencies, confrontations, environmental hazards, and inability to call for immediate help. The nature of risks can vary greatly depending on the worker’s environment and type of work.

What legal obligations do employers have regarding lone worker protection in the UK?

In the UK, employers are legally obligated under the Health and Safety at Work Act to ensure the health, safety, and welfare of their employees, including lone workers. This involves conducting risk assessments, providing adequate training, and implementing appropriate safety measures.

How can I encourage my staff to engage with lone worker protection?

  1. Training and Education: Begin by providing comprehensive training sessions. Educate your staff on the importance of their safety and how Protect directly contributes to it. Highlight real-world scenarios where the system can be a vital tool for their protection. We can provide training as part of our fully managed service.
  2. Seamless Integration: Leverage the seamless integration of Protect into Totalmobile’s mobile workforce management and job management solutions. This integration means that staff don’t have to juggle multiple apps or devices, reducing the learning curve and making compliance more convenient.
  3. Regular Demonstrations and Refreshers: Schedule regular demonstrations and refresher courses. These sessions can reinforce the importance of the system and keep staff updated on any new features or best practices.
  4. Feedback and Incentives: Encourage feedback from your staff about their experiences with the system. Their insights can help tailor the system to be more user-friendly.
  5. Integration with Daily Tasks: Make the use of the Protect a standard part of daily check-ins and task assignments. When the system is ingrained in the daily routine, compliance becomes automatic.
  6. Support and Accessibility: Ensure that your staff have continuous access to support for any issues or questions regarding Protect. This helps in resolving any hesitations or technical problems quickly, maintaining a smooth user experience.
  7. Promote a Safety-First Culture: Foster a workplace culture that prioritises safety. When employees understand that their well-being is a top priority, they are more likely to engage with and use lone worker protection proactively.

What role does employee training play in lone worker protection?

Employee training is crucial. It should cover how to recognize and handle potential risks, use safety equipment and devices, and respond to emergencies. Ongoing training ensures that workers are up-to-date with best practices and familiar with the tools at their disposal.

Can some team members utilise the Lone Worker Device while others use the Lone Worker App?

Absolutely. Our platform accommodates both Lone Worker Devices and Lone Worker App licences within a single account. Many organisations choose this flexible approach to customise safety solutions based on individual employee needs, job roles, and risk assessments.

Does Totalmobile's lone worker protection solution offer a dedicated 24/7 alarm monitoring service?

Yes, Totalmobile offers dedicated Alarm Receiving Centres (ARC) that monitor employee personal safety devices 24 hours a day, seven days a week. The Alarm Response Operators are expertly trained to handle critical and life-threatening situations. We provide direct access to police control rooms through a Unique Reference Number (URN), effectively skipping the 999 call system to save crucial time. Our team is your dedicated incident response unit, adhering to top industry standards like BS8484 and ISO 27001. They leverage live audio and real-time location data for situational assessment and a virtual buddy service in discrete situations. Every response is meticulously recorded, offering a comprehensive, auditable record for purposes such as HSE audits or investigations.

How do Totalmobile solutions enhance employee well-being and operational efficiency?

Totalmobile’s Lone Worker Safety solutions can boost employee welfare and operational efficiency. They streamline safety protocols, freeing your team from manual check-ins so they can concentrate on their core duties while enjoying enhanced safety features.

Operational compliance is heightened through direct-to-device (D2D) wellness check-ins during the workday. This ensures continuous service and protects your organisation from potential fines and hazards.

Can lone worker protection systems be customised for different industries?

Yes, lone worker protection systems can and should be customised to suit the specific needs of different industries. This may involve the use of specialized devices, tailored response protocols, and industry-specific training.

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