Skip to main content

Fire Safety and Security Operational Excellence

Bringing Automation to Planned and Reactive Works

Totalmobile provides the Fire Safety & Security sector with  a complete field service management platform which integrates directly and seamlessly into all existing back-office systems and provides the flexibility to manage variations in workstreams such as in-day change.

A solution that automates the scheduling of work, frees up back-office staff and field operatives.

Enabling you to focus on delivering more work rather than being distracted by administrative tasks.

Delivered with adherence to rigorous compliance and a commitment to meet customer SLA’s in a cost efficient way.
LEARN MOREGet In Touch

50%

Reduction In Staff Attrition

33%

Increase In Tasks Carried Out Per Day

25%

Improvement In Visit Response Time

Join thousands of field engineers that are scheduled each day with Totalmobile’s Fire & Security solutions.

Empowering fire & security organisations

Install and maintain your Fire & Security systems through our Fully integrated FSM platform

Automated Scheduling Solution

Schedule 1,000’s of jobs automatically, enabling more focus on capacity planning

Employee Performance Insight

A two-way flow of performance-related information between your organisation and front-line employees

A Happier Workforce

Our shift pattern design and rostering capabilities help meet both work-life balance and shifts are fully compliant.

Our experience meeting your challenges

Empowering Your Staff with Technology

With the escalating growth and complexity of the Fire Safety & Security service industry, our complete field service management platform provides a fully automated, comprehensive workforce management solution that supports field engineers who carry out the installing, servicing, and commissioning of fire safety equipment, both of wired and wireless, across UK businesses and residences.

Get In Touch

Benefits of our technology in your sector

The end-to-end capabilities within the Totalmobile solution platform enables your organisation to deliver more productivity with the same number of engineers.

SUPPORTING YOUR ENGINEERS

With the escalating growth and complexity of the Fire & Security service industry, our complete field service management platform provides a fully automated, comprehensive workforce management solution that supports field engineers who carry out the installing, servicing, and commissioning of fire safety equipment, both of wired and wireless, across UK businesses and residences which meet industry regulatory requirements.

Learn more about our solution

Increase ‘first time’ job completion rates by more than 

12%

Consistently re-optimise complex work schedules for over 10,000 jobs every

30 minutes

Increase workforce capacity, without a single extra hire by

28%

A COMPLETE END-TO-END SOLUTION
Optimise Product Icon

Better Decision Support 

We provide the automated scheduling technology which is designed to select the right engineer, with the correct skills, stock and routes to achieve maximum efficiencies. 

Mobilise Your Workforce With Data 

Ensuring the correct data is made available to engineers on demand, ensuring data is completed in real-time and enhancing efficiencies and accuracies for each job. 

Better Job Management 

We enable Fire & Security installers and integrators to better manage the demand placed on their services both scheduled and in-day work changes through a complete job management solution. 

Understanding Employee Performance

We offer a field service intelligence solution that provides the ability for you to identify your top performers and develop improvement plans to achieve service excellence across your field.

Anchored Through Our Platform Capabilities

Optimise Product Icon

Dynamic Scheduling

With our dynamic workforce scheduling solution you can schedule 1,000’s of jobs automatically, enabling more focus on capacity planning and enabling higher service levels to be achieved in reactive in-day job management.

Dynamic Scheduling

Work Order Management

A cloud-based work order management solution providing a comprehensive range of capabilities via a fully integrated solution.

Work Order Management

Organise logo

Shift Planning & Rostering

We help you to efficiently design shift patterns and rostering solutions that meet both employee work-life balance and ensure the right people with the right skills are available at the right time, working the right shifts.

Shift Planning & Rostering

Employee Performance Insight

When unexpected changes to work schedules happen throughout the day, our solution, employee performance insight, examines how employees are performing, ensures that their work is in line with the plan, and pinpoints any instances of over or underperformance.

Employee Performance Insight

Providing Real-Time Updates

“Totalmobile’s real-time dashboards are particularly impressive... The system allows us to recognise patterns of performance and identify areas that might require attention. I find the utilisation, productivity and first-time fix rate reporting particularly insightful.”

Michael LangendorfIT Director Operations & Supply Chain at STANLEY Security

Are you ready to take your scheduling to the next level?

Join thousands of field engineers that are scheduled each day with Totalmobile’s Fire & Security solutions.

Get In Touch Today