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Bringing Automation to FTTP Delivery

We empower Telco providers of FTTP (Fibre-to-the-premises) with a fully integrated field service management platform.

Streamline operations and enhance operational efficiencies

Build infrastructure that is optimised for maximum field service performance

Deliver compliance across all service delivery

Support employee health & well-being
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95% +

job completion rates

33%

increase in tasks carried out per day

50%

reduction in staff attrition

Thousands of field engineers are automatically scheduled each day with Totalmobile’s Telco solutions

A fully automated platform of field-service management capabilities

Solutions that adapt and innovate in order to deliver reliable, fast and sustainable services for Telco providers and their customers

Full Integration with Existing Systems

By utilising a low or no-code approach we provide Telco providers a tailored solution platform without additional cost or specialised in-house skills.

An Automated Scheduling solution

Ensuring the right field service engineer, with the right skill isat the right place and time for both planned and in-day change.

Delivering Exceptional Customer Experience

Totalmobile offers a customer portal which enables real-time communication between customers and field engineers, allowing visible tracking of repairs and maintenance status.

Our experience meeting your challenges

The Telco landscape is rapidly changing. With Gov’t legislation mandating fibre to 92% of UK premises by 2030.

From Planners and Schedulers spending unnecessary hours manually scheduling build and repair works and ensuring the right field service engineer is at the right place at the right time, to the FTTP engineers spending too much time manually working out the most efficient way to do their jobs.

Totalmobile provide an end-to-end field service management platform which seamlessly connects to company’s existing tech stack to provide full automation across your workforce.

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Benefits of our technology in your sector

Enhancing Operational Efficiency

Customer demand has escalated the need for fast, reliable internet and communication services so meeting this demand the field-based employees require the right tools to work out the most efficient way of doing their job and allowing customers to track the status of the work to be completed in real-time.

Seamless Integration for Optimal Results

We have a combination of workforce management and workforce productivity cloud-based software solutions that integrate seamlessly into your existing telco tech stack, driving optimal results across your field service.

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"We couldn't do without Totalmobile, you provide us with expertise in connectivity, efficiency and effectiveness."

Chris DaviesCTO County Broadband

A complete end-to-end solution

Totalmobile have been working with the Telecommunications industry for a number of years, meeting the industry’s unique demands around operational efficiency, the need to reduce operational cost and meeting both staff and customer’s growing expectations.

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Better Manage Planning of Work

We provide a scheduling solution that provides efficient allocation of your field service engineers across sometimes complex scheduling goals, ensuring the availability of the right skills at the right time and place to meet service levels.

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Better Manage Demand

We enable Telco organisation to better manage the demand placed on their services for both scheduled and in-day work changes via a complete job management solution.

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Better Manage People

We offer a full shift planning optimisation service that ensures you are reacting to planned and unplanned demand effectively with the workforce you have.

Understanding Employee Performance

We offer a field service intelligence solution that offers real-time intelligence and understanding of everything that is happening across your field service process.

Anchored Through Our Platform Capabilities

Anchored Through

Our Platform Capabilities

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Real-time Dynamic Scheduling

With automated workforce scheduling, Totalmobile helps Telco providers a better way to allocate resources to meet service demands. It ensures the most efficient distribution of staff to achieve complex scheduling goals and the adaptability to allow for rapid response to required changes during the day.

Real-time Dynamic Scheduling

Automated Agile Scheduling

With automated workforce scheduling, Totalmobile helps Telco providers a better way to allocate resources to meet service demands. It ensures the most efficient distribution of staff to achieve complex scheduling goals and the adaptability to allow for rapid response to required changes during the day.

Work Order Management

Field Service Intelligence

Totalmobile’s comprehensive field service intelligence solution equips Telco providers with a complete understanding of past, present, and future service delivery. This ensures that critical information is available at the right time, empowering operations management to make effective decisions, enhance field service performance, and drive actual operational value.

Field Service Intelligence

Measuring Employee Performance

By harnessing the power of data analytics and performance metrics, Totalmobile helps Telco providers identify areas for improvement, optimise resource allocation, and continually refine their service delivery strategies to serve their customers better.

Measuring Employee Performance

Scheduling 8000 – 10,000 jobs per day in less than 30 mins + 2million in fuel savings

The best part about Totalmobile’s solution is that the schedules are calculated and ready to go in just 15 minutes. Our managers no longer need to spend their weekends preparing for the week ahead…”

Jason ChandlerSn. Operation’s Director at Kelly Group

Are you ready to take your scheduling to the next level?

Thousands of field engineers are automatically scheduled each day with Totalmobile’s Telecoms solutions.

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