Introduction

Our rostering experts have created this eBook which provides a complete and accessible roadmap to help organisations become an employer of choice, offering flexible and appealing shift patterns. Best practices that will improve employee satisfaction, avoid capacity issues and ensure you gain a competitive advantage in the market for new talent are outlined in excellent detail.

Delivering high service levels efficiently mustn’t come at the expense of employee experience. Read on to learn more about providing flexible shift patterns and a work-life balance that helps attract and retain experienced and motivated employees. This best practice approach will also reduce costs, boost productivity and improve customer outcomes.

Chapters

  • Introduction – Setting the scene
  • Volatile times – Why is rostering key to recruitment and retention?
  • Model Approach – A best practice approach to shift work
  • Step One -Designing optimised shift patterns.
  • Step Two -Introducing flexible, accurate rostering.
  • Step Three – Empowering employees.
  • Errors – Mistakes that will damage your employer brand.
  • Further Information