Water Utilities

Digital Transformation Software

Working with the Utility and Utility Supply Chain in Repair and Maintenance Management for reactive and planned repair and maintenance

In collaboration with your organisation, Totalmobile’s team of experts deliver flexible, reliable and secure workforce mobility solutions that connect your remote assets and field workers, leveraging field data to immediately gain actionable insights and increase your business’s productivity and profitability in the water and wastewater sector.

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Increase Health & Safety compliance by


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Reduction in SLA penalties and fines



of our software

Asset Surveys and GIS integration

Utility and Utility Contractors use Utilise to survey remote Utility assets and update the attributes of assets such as condition, photos, GPS location and so on. Utilise can automatically pass the updated asset attributes to your GIS system via the Utilise open APIs.

Health & Safety Audits

The Health & Safety Executive UK notes that 4% of water and wastewater workers sustain a work-related illness or injury. With Utilise, Utility organisations can increase compliance through a range of audits and inspections including Risk Assessments, PPE compliance, Vehicle Inspections and Asset Inspections.

Tracking work progress by cost center:

Supervisors use the Utilise mobile app to capture Day Works and Measured Works, estimate both the percentage of task completed and the number of hours remaining. Managers can also create new forecasts for project hours, choose how they want to charge for work (on a day works basis, on Non Productive Time). Importantly, managers can flag any instances where the forecasted hours of works has exceed the target number of hours.

Executive Dashboard Reports for Business Analytics: 

Managers use Utilise to present field data in actionable executive dashboards, which have been customized to their exact requirements. They can identify and highlight any problematic areas and ensure they are addressed. With daily productivity reports, supervisors ensure workforce utilization levels are kept consistently above 90%. Finally, clients can be given guest logins to the relevant dashboards, to see information which is only pertinent to their contracts.

Customizable Mobile Forms

With Utilise, customized mobile forms replace all paper forms, surveys and audits. Users can create their own forms through the Utilise easy to use interface, any data captured in the field is automatically sent to the office in real-time and clients can be automatically emailed summary PDF reports.

Scoping and Estimating

Supervisors managing water utility projects use Utilise to replace paper based quotation scoping with mobile scoping forms. On the spot quotations are created using the Utilise app, which holds a schedule of rates, and clients can therefore instantly approve fully costed quotations on the app as well.

Predictive Maintenance & Smart Analytics

Consulting company CGI note thirty percent of UK water production is lost to leakage. The Utilise IoT-enabled intelligent platform allows Utility organisations to eliminate costly, reactive maintenance, leading a shift towards a predictive model of maintenance. With IoT sensors on assets, alarms are raised when leaks or assets failures occur – before it’s too late.

Health and Safety Audits

SHEQ managers use Utilise to ensure Health & Safety compliance, perform inspection checks for vehicle inspection, PPE compliance and site inspections. Automatic emails are sent to the supervisor with inspection check details. On the Utilise mobile app, managers can also check the live scoring of inspection checks and if a score goes below a certain level, the job cannot proceed.

Proof of service delivery

Contracts Managers use Utilise to log any issues on the portal and automatically dispatch jobs to the right field worker. The field worker, in turn, uses Utilise to complete the task and capture customer signatures, GPS coordinates and photos, to name a few. Automatically, the customer portal is updated with the job status and/or a job completion PDF is sent to the customer.

Variation Request Approval Process

With Utilise, managers track work in progress and inspectors can raise a VRA form on the Utilise mobile app if an issue/obstacle/variation is encountered. The PDF of the form is subsequently emailed to the Project Manager for approval and once this has been approved, the form is completed and emailed to the PM for records

Actionable Insights

Water Utility companies must transition from data-siloed to data-centric organisations. Accordingly, large data streams should be translated into actionable insights through the use of powerful Business Intelligence (BI) dashboards and analytics. All of the data captured by the Utilise mobile app can be viewed on executive KPI dashboards, giving management real-time visibility.

Driving Customer Satisfaction

Through Digital Innovation in the Water Sector

In this session, we talk about: Planning and Scheduling, Shared Resources, Competitive Advantage, End to End Visibility, Risk Management, Meeting Security & Legal Obligations and the capabilities required for tender such as OfWat, AMP7, C-MeX and D-MeX.

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