Mobile workforce technologies have transformed the way utilities organisations operate in Industry 4.0. Smart mobile technologies empower staff, whilst equipping them with the tools to work in remote site locations. Despite the clear advantages of technology driven solutions, utility companies are notoriously slow to implement digital transformation.
Utility organisations are required to be increasingly flexible in their actions and operations to remain competitive. Complex regulations, market liberalisation and client expectations are intensifying the need for process optimisation. Utility organisations making technology investments create tangible value in several key areas.
Repair & Maintenance Work – repairing burst water pipes, installing new water connections, installing smart meters, fibre installation, civils, cable laying, scaffolding, drainage, industrial painting, cleaning and refurbishment. Typically the work is high volume, low value and low margin is one area which is noticeably being impacted by the current way the work is managed and carried out.