Sectors

Commercial Field Service

Delivering field service intelligence to enhance performance 

We provide real-time automation solutions for field-based services across a range of sectors including IT Services, Telecoms,  Fire & Security, Retail, Logistics & Transport.

Find Out More

IT Services

Telecomms

Fire & Security

Retail Logistics

Transport Logistics

OUR WORK IN THE COMMERCIAL FIELD SERVICES SECTOR

A complete field service intelligence solution, that enables organisations to gain a full understanding of past, present and future service delivery

Whether you have a workforce of engineers performing highly technical based repairs or upgrades across multiple sites or run a fleet of private commercial field service staff… . they will all need to be scheduled to ensure optimised route planning, correct skill set and if possible spare parts on the van.

Ultimately, we provide real time decision support to improve productivity and customer satisfaction across your organisation

In addition to this we are able to ensure a safe environment for staff while driving improvements in health and wellbeing.

Through Totalmobile Insight product we can provide:

  • Increased operational efficiency – enabling you to observe and react to your field workforce real-time, increasing profit through the improved use of your resources.
  • Ensure Service Compliance – live monitoring of SLA and KPI adherence ensures organisations can react accordingly to priortise work and ensure compliance while mitigating against the risk of fines.
  • Improve Customer Satisfaction – Keep your promise to your customers by providing a high quality and reliable service that improves satisfaction, aid retention, and opens up new opportunity
LEARN MORE ON OPERATIONAL INTELLIGENCE
Multi Product Functionality for your Sector

Available Packages

GET STARTED

Bronze

All basic requirements to easily digitise your mobile workforce.

THE NEW LEVEL

Silver

Enhance your solution & improve productivity with insightful performance analytics.

THE FULL WORKS

Gold

Lead the industry with a fully comprehensive solution, incorporating full digitisation & predictive analytics.

 

Bronze


Get started with Digital


All basic requirements to digitise your mobile workforce

Silver


Go to the next level


Enhance your solution & improve productivity with performance analytics

Gold


The FULL Works


Lead the industry with a fully comprehensive solution, incorporating full digitisation & predictive analytics

Mobile Worker

Workforce Data Capture
Visit / Workflow Management
Folio Access
Customisable Forms

Scheduling

Manual Advance Scheduling
Automated Advance Scheduling
Dynamic Dispatch

Order Management

Self Contained WOM
Materials Management
Stock / Asset Management
Calculated Invoices
Remote Assistance
Customisable Solutions
Supply Chain Integration
Sub-contractor Management

Lone Worker Protection

Software Alert
GPS Tracking
Worker Down Alert
Hardware SOS
Managed Service

Rostering

Staff Information Database
Staff Self-service Portal
Manual Shift / Roster Allocation
Automated Shift / Roster Allocation
Automated Shift Swaps
3rd Party Brokerage

Analytics

Historic Ops Analytics
Real-time Ops Analytics
Executive Dashboard
Worker Perf. Analytics
Virtual Coach
Support Chat Icon

Need help selecting a package?

Click here to get in touch with our team of field service specialists. We can help find a pricing option for you that best suits the requirements of your business.