2 hours per day saved

Enabling field operatives to focus on required work and enabling better value investment.

Work Order Management Solution

Connect provides a comprehensive range of capabilities via a fully integrated solution, that empowers organisations with enhanced levels of control and visibility surrounding all aspects of job management.


With Connect, organisation’s have an increased visibility of the current situation of work, their field teams, assets, materials and costs.

Eden Housing Association

Eden Housing Association is a successful small independent registered provider of affordable homes with a rural focus. They were established in 1997 following the voluntary transfer of housing stock from Eden District Council. They now operate chiefly across North Cumbria owning and/or managing around 1,982 homes for affordable rent or sale, and act as Managing Agents for Mitre Housing Association, Allonby Almshouses, and Lyvennet Community Trust.

One of the main business challenges for Eden HA was to become more efficient using their time and remove manual processes. All repairs across the Housing Association are carried out by sub-contractors and complimented with a small inhouse operative team. Before Totalmobile all operatives manged their time via outlook calendars, which provided a very manual process. 

Connect from Totalmobile was deployed in 2017 by Eden HA and is used by field operatives and the customer service team. Jobs are logged onto the system and passed through Connect to schedule and allocate to operatives in the field. 

Read the full case study to find out more on how Totalmobile has helped Eden Housing.

“We are now working with an adaptable solution which is well thought out from an operatives view, easy to use and has ultimately enabled us to become more efficient.”

Owen, ICT Manager, Eden HA