Visibility
With Connect, organisation’s have an increased visibility of the current situation of work, their field teams, assets, materials and costs.
Making a difference
Coastline Housing provide housing for those in need, help improve the neighbourhoods that people live in, and provide services that improve the quality of their customers’ lives.
Work Order Management Solution
Connect provides a comprehensive range of capabilities via a fully integrated solution, that empowers organisations with enhanced levels of control and visibility surrounding all aspects of job management.
Coastline Housing
Coastline Housing Ltd (CH) is an independent, not-for-profit housing association owning and managing almost 5,000 homes. The company’s purpose is to build great homes and offer great services provided by great people.
The challenge faced by Coastline Housing is enormous. In many areas of Cornwall, high house price rises have excluded many people from owning their own home.With a growing annual turnover – currently £24 million – and staff totalling over 300, Coastline Housing’s contribution to solving this problem and improving people’s lives continues to increase. The Coastline Housing brand includes subsidiary Coastline Services which offers top quality repairs and maintenance services to companies and individuals.
Coastline’s biggest challenge was to find an effective job management system which brought all of their systems together. The system previously used by Coastline didn’t enable the addition of materials or any sort of purchasing, meaning it was very difficult to manage costs and track what was being ordered and by whom.
Coastline very quickly decided they wanted to go down the software as a solution (SaaS) route. They made the choice to use the G-cloud platform as their framework and started their procurement. Connect from Totalmobile was selected by Coastline as it was evaluated to be a better developed system compared to all the other software providers Coastline looked at. Read the full case study to see how Connect from Totalmobile has helped Coastline Housing.
