Regulatory compliance within housing departments is one of the most important areas for Housing organisations to get right. From protecting tenants to maintaining the confidence of lenders and driving investment decisions, it is a major responsibility.
Recent investigations have seen the increase of disrepair in social housing. This has led to an influx of housing tenants campaigning and complaining that mould, damp and lack of heating is affecting their health, while they are staying in uncomfortable living conditions. Housing organisations are therefore under pressure to provide an efficient repairs service to their tenants, while trying to tackle the increase of compensation based legal claims.
This has resulted in many housing associations and social landlords starting to look at new technologies to monitor disrepair remotely, reduce paper-based processes and use data from sensors to detect issues in advance. Not only will this save time and capacity from a workforce perspective, but it also ensures all evidence is recorded and enhances the volume and quality of data should a case be brought to court.
Today, technology is ever evolving, and the introduction of modern, intuitive housing repairs solutions are now an enabler to deliver a high standard of service delivery while remaining compliant and responding quickly and effectively to repairs jobs.