Many field service companies have too much data, and not enough understanding. Data analytics is hard, and computers are better at it than humans. With Insight managers can exploit machine learning technology to conduct advanced analysis and uncover hidden improvement opportunities.
The application will identify the source and the size of the problem, from large company-wide issues, to challenges at a team or technician level. It helps work out the steps necessary to solve the problem, and models the costs and the impact of a positive outcome, to help make a case for action.