SLA
With Task, organisations can enhance SLA compliance and ensure field worker safety.
real time job progression and ensuring full task completion with notes, asset history, bar coding and future job planning.
Task enables businesses to create and manage daily workload, manage business assets, automate complex business processes, capture intelligent data and access the information they need to deliver services efficiently, first time.
With Task, organisations can enhance SLA compliance and ensure field worker safety.
Interserve uses Totalmobile on BBC contract. Interserve was looking to enhance and modernise its mobile solution. Totalmobile had already delivered a proven solution within the Interserve estate and was therefore the company’s obvious choice for the BBC contract.
Interserve Group Limited, the international Support Services, Construction and Equipment Services group, delivers a range of services to clients across the UK which includes the delivery of total facilities management contracts.
Interserve has a flagship facilities management account with the BBC. The contract includes more than a hundred BBC sites and the service lines on the contract includes: engineering, maintenance and cleaning.
As part of the engineering work carried out by Interserve, the company employs more than a hundred engineers. Work generated by this service includes thousands of reactive planned preventative maintenance engineering tasks per month. Read the full case study to find out more.