Products

Task

Development toolkit for configurable solutions

Task is an enterprise level mobile working solution that enables businesses to create and manage daily workload, manage business assets, automate complex business processes, capture intelligent data and access the information they need to deliver services efficiently, first time.

Task  provides organisations with a development toolkit that enables the configuration of sophisticated field service management solutions that meet all required needs.

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Enhance SLA compliance

Guiding staff through an approved workflow and ensuring all required tasks are effectively completed and evidenced, enables organisations to ensure that services comply with all regulations and agreed procedures.

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Improve the Capacity of Your Workforce

With access to easy to use, electronic forms and having the ability to effectively action and execute information captured, processes are automated and carried out in an efficient, pro-active manner.

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Reduce Costs Across a Range of Areas

Being more aware of situations as they develop, organisations can take preventative actions, helping avoid more costly jobs on a later date, or quickly fix issues, helping ensure compliance and reduce fines.

Enhance SLA compliance and ensure field worker safety

With information such as notes, photos or signatures captured in real time via electronic forms, Task ensures all work is evidenced and compliance procedures are met. Task provides the ability to provide complete visibility of information required such as a vehicle’s condition for example in the event of a new damage claim is essential. Being able to locate a mobile workers’ whereabouts ensures field worker safety.

By ensuring compliance within the workplace is adhered to, organisations can be proactive to any faults or hazards that may be apparent within different environments they are working within.

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Increase workforce capacity by automating processes

Task removes time consuming admin, paperwork and unnecessary travel, therefore each staff member can save on capacity, enabling them to focus more of their time on delivering services.

With access to easy to use, electronic forms and the ability to effectively action and execute information captured, processes are automated and carried out in an efficient, pro-active manner.

With information recorded and synchronised in real time, it ensures workforce standards are upheld by every member of staff. By empowering your staff with the correct information and tools to carry out their role, services are completed efficiently, first time.

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Driving Continuous Innovation

By ensuring staff have access to all the information they require, while at the point of service delivery, it empowers them to deliver a timely, high quality service that drives improvements in customer satisfaction.

As part of the Task plaform, utilising wearables and our Sense, IoT capability, organisations can ensure pro-active service delivery, driving innovation and delivering a reliable, efficient service.

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Europcar

Discover the benefits our customers are achieving through implementing Task.

Global leader in vehicle hire implement Task solution to improve damage reporting for better customer service and crucial compliance needs.

“The new Totalmobile app ensures that all of the evidence required is recorded and able to be shared with customers whenever necessary. This not only helps our staff on the ground, providing a more accurate method of recording vehicle damage, but also delivers a better service for our customers. If a damage claim or query is raised, the detailed images of the vehicle in question are readily available and can be shared directly with the customer.”

Kevin Rand, Operations Director at Europcar Mobility Group UK

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