Skip to main content
Totalmobile Unveils Utility Works Management Solution to Revolutionise Field Service Management in Utilities Sector

BELFAST, UK – April 30, 2024 – Totalmobile, a leading global provider of field service management software, has announced the launch of a Utility Works Management (UWM) solution. The cloud-based work order management solution is designed to empower utility companies to streamline operations, enhance project oversight, and ensure compliance across multiple contracts.

The UWM solution, crafted around the unique needs of utility contractors, offers a comprehensive solution to manage, execute, and monitor multiple contracts simultaneously from a single system. By simplifying job costing, improving real-time project oversight, and ensuring adherence to compliant standards at every stage of field service operations management, UWM solution sets a new standard for efficiency and effectiveness in the utilities sector.

Rob Gilbert, Managing Director for Commercial and Infrastructure at Totalmobile, commented on the significance of the UWM solution in strengthening Totalmobile’s presence in the utilities market:

“The launch of our Utility Works Management solution represents a significant capability enhancement for Totalmobile and the wider utilities sector. By providing utility contractors with a comprehensive solution to manage multiple contracts seamlessly, we are empowering them to operate more efficiently and effectively, ultimately driving greater value for our customers and their stakeholders.”

– Rob Gilbert, Managing Director for Commercial and Infrastructure, Totalmobile

Jon Woodforth, Chief Technology Officer at Totalmobile, highlighted the company’s commitment to innovation and growth in the utilities sector:

“Totalmobile has a long-standing track record of delivering value and driving growth for its clients. With the launch of the Utility Works Management solution, we are further solidifying our commitment to innovation and our dedication to providing clients within the utilities sector the tools they need to succeed in an ever-evolving landscape. This launch marks yet another milestone in Totalmobile’s continued evolution and another capability to our comprehensive field service management platform.”

– Jon Woodforth, Chief Technology Officer, Totalmobile

The UWM solution offers a range of unique selling points, including multi-contract capabilities, streamlined operations administration and invoicing, enhanced compliance, seamless integration with Totalmobile’s broader platform, and support for operational scaling and deployment. With its exceptional return on investment (ROI) and native access to Totalmobile’s comprehensive field service management platform, the UWM solution is poised to transform field service management in the utilities sector.

As the utilities sector faces increasing pressure to invest in frontline infrastructure and digital technology to meet ambitious 2050 net zero targets and address workforce shortages, the Utility Works Management solution provides a timely and essential solution to empower the industry to meet these challenges head-on.

Totalmobile specialises in delivering innovative field service management software to a wide range of industries. Its comprehensive software suite offers advanced features such as job management, rostering, scheduling, lone worker protection, and field service intelligence.

Catering to clients in diverse sectors, including government, emergency services, telecoms, fire & security, utilities & infrastructure, health & social care, transport, housing & property, and facilities management, Totalmobile has established itself as a trusted partner. Notable clients include Kier, Thames Water, EDF, United Utilities, Mitie, MJ Quinn, South West Water and EKFB.

For more information about the Utility Works Management solution and Totalmobile’s comprehensive field service management solutions, please visit


Totalmobile is a Field Service Management (FSM) provider passionate about making work and the lives of mobile workers better. An established market leader with 375 staff across the UK and Ireland, Totalmobile supports over 1,000 organisations and 500,000 workers to transform the delivery of field services and experience an exceptional return on investment.