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Totalmobile and Caredig Housing Association Join Forces for Digital Transformation


Belfast, April 2nd 2024 – Totalmobile, is delighted to announce its new partnership with Caredig Housing Association, marking a pivotal step in Caredig’s digital transformation journey. The collaboration, scheduled to commence in April, underscores Caredig’s commitment to elevating service delivery and customer experiences through Totalmobile’s Connect, Mobilise, and Protect solutions.

Caredig Housing Association strategically selected Totalmobile’s Connect for repairs management, Mobilise for field service operations, and Protect to enhance safety protocols. This tailored solution streamlines workflows, addressing the unique challenges faced by the housing association.

Meg Smith, Head of Property and Estate at Caredig Housing Association stated:

“The collaboration with Totalmobile perfectly aligns with our vision of an advanced digital approach and customer-centric housing service.”

“We are certain that Totalmobile’s cutting-edge solutions will not just meet, but surpass our expectations in revolutionising our processes.”

– Meg Smith, Head of Property and Estate, Caredig Housing Association

David Webb, Managing Director of Property and FM at Totalmobile, expressed his enthusiasm for the new partnership:

"We're excited to begin this transformative journey with Caredig Housing Association. Our joint effort aims to establish new standards for digital innovation in the housing sector. Together, we look towards a future where technology improves residents' quality of life, streamlines staff operations, and fosters a more sustainable and connected community."

– David Webb, Managing Director of Property and FM, Totalmobile

Totalmobile’s bespoke solution is poised to revolutionise Caredig Housing Association’s operations, tackling challenges in repairs management and subcontractor coordination. This collaboration signifies a significant milestone in achieving a more efficient and customer-centric service delivery model.

This strategic partnership reflects a shared commitment to driving innovation and excellence in the housing industry. Totalmobile and Caredig Housing Association look forward to the positive impact this collaboration will have on service delivery, operational efficiency, and overall customer satisfaction.


Totalmobile is a Field Service Management (FSM) provider passionate about making work and the lives of mobile workers better. An established market leader with 375 staff across the UK and Ireland, Totalmobile supports over 1,000 organisations and 500,000 workers to transform the delivery of field services and experience an exceptional return on investment.