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Suffolk County Council’s Home First Reablement Service Partners with Totalmobile to Enhance Service Delivery

BELFAST, Northern Ireland – 14th September 2023 – Totalmobile are delighted to be partnered with Suffolk County Council’s Home First Reablement service to help improve the delivery of its Reablement & Assessment Support by implementing our care solution, CareLink alongside our scheduling software, Optimise to its 425 staff.

Our solutions will digitise the process within Home First to improve the experience for both service users and Reablement Support Workers alike whilst also dynamically scheduling daily visits to optimise the Reablement Support Workers’ time with service users.

Speaking on the announcement, Chris Hornung, Totalmobile’s Managing Director of Public Sector, added:

"We're delighted to be working in partnership with Suffolk County Councils Home First service to modernise its Reablement Service. CareLink will enable the scheduling of home care visits to be digitalised and automated, and this alone will save time and money for the council. We are looking forward to working with Suffolk County Council on their digital transformation journey."

– Chris Hornung, Managing Director for Public Sector at Totalmobile

The user friendly interfaces makes the system accessible to all members of the Home First team. We are looking forward to supporting Suffolk County Council Home First team as it continues its journey with us.


Totalmobile is a Field Service Management (FSM) provider passionate about making work and the lives of mobile workers better. An established market leader with 375 staff across the UK and Ireland, Totalmobile supports over 1,000 organisations and 500,000 workers to transform the delivery of field services and experience an exceptional return on investment.