Employee Performance Insight | EPI
Totalmobile’s Employee Performance Insight (EPI) solution presents a detailed understanding of workforce performance. Delivering value to stakeholders across the service delivery process, EPI highlights individual worker contribution to overall organisational performance while providing employees with live insights into objective attainment and the ability to capture feedback on their own experiences.
Enabling Continuous Improvement
This consistent, two-way flow of performance-related information between the organisation and front-line employees empowers the continuous improvement of service quality and consistency.
By capturing a diverse and deep range of information across each stage of service delivery, users receive the most critical data on time and in a way that fits their specific needs. This gives key stakeholders a greater understanding of their workforce and the ability to assess performance from all angles, including its impact on customer sentiment. Download the brochure to learn EPI’s full range of capabilities.
