100,000 lone workers have seen a rise in daily incidents
Belfast, Northern Ireland, February 23rd 2024 – Totalmobile, a global leader in field service management software, has revealed that alerts raised through its Lone Worker Protection Software have soared in the last year – handling a staggering 135,859 alerts from its 100,000 users who rely on its safety devices every day.
The rise in alerts highlights the growing risks that lone workers, and those working in hostile environments, are facing daily in the UK. Findings from the British Crime Survey showed that 150 lone workers encounter physical or verbal assaults every day. More troublingly, the British Retail Consortium also reported that incidents of violence and abuse aimed at shop workers rose to 1,300 per day last year, up from 870 the year before.
Totalmobile’s team dealt with an average of 372 alerts per day last year, providing lone workers with an immediate response and assistance. These alerts came from customers in the public, commercial, and property sectors across the UK & Ireland who felt they were in danger and/or facing an imminent threat.
Totalmobile’s Chief Technology Officer, Jon Woodforth, commented:
“As technology evolves, so do the challenges faced by lone workers. These latest figures serve as a stark reminder of the importance of our mission in bettering the lives of field workers and prioritising our customer’s safety in all our endeavours.”
“Our Lone Worker Protection software isn’t just technology, it’s a lifeline to those working alone, empowering them to carry out their duties confidently, knowing that they have a reliable safety solution supporting them at every step of the way, 24/7. “
– Jon Woodforth, Chief Technology Officer, Totalmobile
With up to eight million lone workers and an additional five million hidden lone workers operating in the UK, Totalmobile’s protection software provides a comprehensive lone worker safety device and app-based solution for lone workers in a variety of industries. Whether it be in remote locations, hazardous environments, or during unpredictable circumstances, the Lone Worker Protection Software acts as a constant guardian, monitoring the well-being of each user with GPS tracking, emergency alerts, and two-way messaging, which enable lone workers to stay connected with their employers and receive immediate help in the event of an emergency.
For more information on Totalmobile and its Lone Worker Protection software, please visit
