The Hyde Group partners with Totalmobile to help improve their housing repairs service
The Hyde Group, one of the UK’s largest housing associations, has partnered with software specialist Totalmobile, and are getting ready to roll out a new solution that will help to provide a more efficient housing repairs service for its customers and colleagues.
Totalmobile’s Connect solution will be installed and ready to use across the organisation by the end of April, following the initial deployment to the housing association’s repairs and maintenance operatives.
Connect will offer a range of capabilities along with added flexibility for the Hyde Group’s digital needs – aligning with their long-term strategic plan and ambitions.
Stephen Lavollee, Chief Information and Data Officer of The Hyde Group, said: “Providing safe, decent and energy efficient homes is one of our objectives set out in our 30-year plan – achieving a high level of customer satisfaction with our repairs service is a big part of that.
“It’s essential for us to have a cloud-based software solution that meets our digital needs for the future. Totalmobile’s Connect is the best fit for us. It will provide our workforce with an easy to use, yet comprehensive solution that will link to our data lake and help improve efficiency.
“We’re looking forward to working with Totalmobile and rolling out Connect across the organisation.”