Getting you to excellence
From project initiation, to go-live and the critical post-implementation phase – we take a structured approach to solution delivery. Refined and tested over hundreds of successful projects, we use our expertise to help you get real value from Totalmobile, faster. Our implementation experts will help you define success from the outset, with agreed metrics and milestones.
Supporting your service
We’re lucky to have some of the most knowledgeable and helpful support professionals you’ll find anywhere – they’re nice people too! The team takes a best-practice approach to support – so you can always expect consistent quality and proactive communication. Based right here in the UK, the team is on hand to answer questions and resolve issues rapidly – so you can focus on the business of delivering service in the field.
What our customers say
I believe with Totalmobile we have identified people we can work with, not just deliver us technical solutions and walk away. From Totalmobile’s Chief Executive and right through the organisation, I believe that they have gone the extra mile to understand our business and build relationships with our people. This can only be a good thing and lead to mutual success for us both.
Totalmobile…spent a lot of time establishing a relationship with us which was a key part of the selection process for me.
Sharing know-how
Over the years we’ve built up lots of useful knowledge and know-how and we love to share. Our Totalacademy offers courses to help you get confident and competent in using and managing our technology. We’re blessed with great trainers too, with real-world experience in deploying and using our solutions. We also produce educational materials – dealing with the broader challenges of designing, building and refining your approach to digital workforce management.
Getting the most from your investment
After the hoopla of your go-live party has faded – it really matters to us that you stay excited about Totalmobile. Starting with your agreed measures of success, our Customer Success team will help you get more from Totalmobile. They’ll share tips and practical guidance – they’ll also make sure you keep pace with new capabilities and releases. They’re here for the bigger questions too and will share experiences from other customers who are leading the charge in digital transformation.
Case Study
City of York – Video
Case Study
Clancy Docwra
Clancy Docwra’s company mission is to be the most trusted provider of central services in the UK. In order to achieve this mission, Clancy Docwra implemented Totalmobile across all contracts within the businesses used by their gangs and their operatives. They are already completing more jobs per day, cutting down on travel, and providing their customers better quality data, opening up further revenue opportunities in the future.
Totalmobile is a “system that gangs and operatives want to use. It makes their lives easier, it makes their jobs quicker, and they can get on with the work they need to do” Tim Edwards
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