Totalmobile provides a comprehensive range of integrated capabilities that empowers FM organisations to take a complete approach to transformation and deliver more strategic and predictive services that effectively manage stock condition, compliance and risk.
A Complete Facilities Management Solution
Ensuring the delivery of timely, cost-efficient services
35% +
jobs completed per day
52%
reduction in void-to-let times
25%
reduction in operational costs
40%
decrease in average revisit time
Trusted by Our Customers
ONE SOLUTION TO TRANSFORM FACILITIES MANAGEMENT SERVICES
Combine the management of assets, investment, activities and people through one fully integrated solution
Asset Lifecycle Management
Our Asset and Stock Management capability creates a single source of truth for all asset processes. It permanently digitises asset records with full lifecycle capabilities, helping facilities management organisations transition to strategic and predictive service delivery.
PROACTIVE STOCK MANAGEMENT
Facilities management organisations can efficiently manage asset value, compliance, and condition while streamlining maintenance, resource allocation, and performance monitoring across all activities.
- Detailed record-keeping of asset information across the entire lifecycle.
- A single source of truth ensures the ‘golden thread’ of data.
- Centralised document storage and indexing.
- Accurately record completed work and demonstrate compliance with clear audit trails.
Job Management
Totalmobile’s job management software provides organisations with full visibility of their field staff, enabling effective communication processes, reducing administration and travel time and streamlines how work is assigned, tracked, resolved and reported.
Remote Assistance
Video based diagnostic solution that enhances the standard of remote support services delivered to your customers, while reducing the number of unnecessary site visits.
Stock Management
Organisations have an increased visibility of the current situation of work, their field teams, assets, materials and costs.
Sub-Contractor Management
Users are provided with a solution that enables them to have tight control over all areas relating to the efficient delivery of service.
Mobile Working
Field technicians are empowered with on-the-go access to vital property information and histories and intelligent data capture, enhancing the efficiency of property maintenance and service delivery.
Data Capture
Record all relevant job information, including photos and client signatures, via a mobile device at the point of service delivery.
Workflow Management
Guide staff through a series of pre-approved workflows and status updates to ensure services are delivered in a compliant and consistent manner.
Folio Access
Provide staff with the ability to access all relevant job related information, providing them with the background details they require to deliver a great service.
Field Service Intelligence
Totalmobile leverages data analytics and performance metrics to provide housing providers real-time insights into asset maintenance and service delivery. This enables continuous refinement of strategies to improve resource allocation and facilities management.
Historic Operations Analysis
Assess a comprehensive range of reports that provide an overview of past operational and employee performance.
Real-time Operational Analysis
Managers are provided with a live view of all aspects of ongoing service delivery with potential risks clearly identified.
Virtual Coach
Embraces historical data and machine learning to provide guidance on actions to improve future service delivery.
Dynamic Scheduling
Totalmobile’s scheduling solution optimises resource allocation ensuring the efficient allocation of resource to achieve complex scheduling goals, based on time, location, availability and service levels.
Manual Advance Scheduling
Empower planners to view all required visits and efficiently schedule planned work to available resources.
Automated Advance Scheduling
Take advantage of advanced scheduling algorithms that dynamically create the most effective schedule based on an individual organisation’s scheduling objectives.
Dynamic Dispatch
Assign work to staff one job at a time, based on skills location and work requirements, after they have completed their most recent visit.
Lone Worker Protection
Totalmobile’s Lone Worker Protection solution ensures the safety and well-being of service technicians working in the housing sector and the unique risks they face when working alone. Our comprehensive platform offers real-time assistance, intuitive mobile apps, and robust devices, all supported by 24/7 Alarm Receiving Centres (ARC), ensuring complete compliance and peace of mind.
Lone Worker App
Safety at their fingertips. Prioritise the well-being of your lone workers with our intuitive smartphone app designed for effortless engagement and rapid response when an emergency occurs.
Lone Worker Devices
Ensure the safety of your workforce with the widest range of lone worker protection devices on the market. Equip each lone worker with a device that fits their specific needs, part of our single vendor solution.
Alarm Receiving Centre (ARC)
Totalmobile’s state-of-the-art Alarm Receiving Centres (ARC) offer unrivalled support for lone workers. Our ARCs operate 24/7, 365 days a year, ensuring every call for assistance is answered by expertly trained support officers.
Anchored Through
Our Platform Capabilities
Job Management
Mobile Working
Analytics
Real-time Scheduling
Lone Working
25% improvement in visit response time.
”Totalmobile has improved our effiency by making us more effective"
Steve RandallHead of Service CDE, Baxi
Are you ready to take a digital transformational journey to enhance your Facilities Management Organisation?
PROVIDING SOLUTIONS TO OVER 40 FACILITIES MANAGEMENT ORGANISATIONS
