Thanks for taking the time to read The Ultimate Guide to Transforming Field Service Management. We’re confident this guide will help you on your journey to delivering an effective field service management solution within your business. According to Gartner, the Field Service Management application market is continuing to grow 20% per year with over 20 million field technicians operating globally.


  • Introduction
  • What is Field Service Management?
  • The Field Service Management Marketplace
  • Trends in the market – Mobile
  • Demand from the Workforce
  • SaaS
  • New Technologies
  • Challenges / Areas for improvement Vs benefits
  • Innovation in technology and transformation
  • Dealing with legacy systems
  • Budgeting & Investment
  • Dealing with Change Management
  • Benefits of Field Service Management
  • Expert Insight – Gareth Tolerton – Chief Product Officer at Totalmobile
  • Totalmobile Product Suite Overview
  • Conclusion
field service management ebook