The Highland Council

Highland Council Case Study Cover

Video Case Study

The Highland Council is unique. It covers an area 20% larger than the size of Wales. It covers Highland, and many of the small islands as well. They employ in the region of 11,000 staff. They have approximately 2000 public buildings, and roughly 13,500 council houses. This large area, along with the high number of properties, makes service delivery incredibly challenging.

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