Operational Efficiencies
With Mobilise, organisations experience significant efficiency savings through the reduction in operational costs such as paper, printing and fuel consumption.
15%
increase in gas service KPI compliance.
Mobile Workforce Management Solution
Mobilise provides a mobile solution that empowers your field workforce to capture intelligent data and access the information needed to deliver services efficiently, first time.
Caerphilly Council
Caerphilly Council provide services to over 180,000 people, comprised across 33 wards. They’ve been committed to creating efficiencies within the Council to not only reduce costs but improve the service provided to the public.
They’ve been a valued Totalmobile customer since 2009 and have utilised our mobile workforce management solution to achieve streamlined processes and increased productivity with their repairs teams.
Caerphilly Council identified a number of key issues that were causing inefficiencies for their repairs team. These predominately lay around workforce management and their electronic appointment system; there was no structure to the assignment of jobs causing inefficiencies in the allocation of work and resulted in excessive travel times for field teams.
The implementation of Totalmobile’s mobile workforce management has reduced workload backlogs from 7000+ to a more manageable/ sustainable amount and contributes to improved operative performance.
Read the full case study to learn more.
