Making a difference

Broadmoor Hospital is one of three high secure psychiatric hospitals in England and Wales and treats people with mental illness and personality disorders who represent a high degree of harm to themselves or others.

Work Order Management Solution

Connect provides a comprehensive range of capabilities via a fully integrated solution, which empowers organisations with enhanced levels of control and visibility surrounding all aspects of job management.


With Connect, organisation’s have an increased visibility of the current situation of work, their field teams, assets, materials and costs.

Broadmoor Hospital

Broadmoor Hospital, a customer of Totalmobile since 2018, is a high-security psychiatric hospital in Berkshire, England. It is the oldest of the three high-security psychiatric hospitals in England. The hospital’s catchment area consists of four National Health Service regions: London, Eastern, South East and South West. It is managed by the West London NHS Trust. Like many forensic sites across the UK, the hospital is required to evidence that patients are being offered the minimum level of structured activity in accordance with best practice guidelines.

The hospital had concerns with the accuracy of the data and the methods of collection were time consuming. The recording was not completed in a timely manner, so it was not easy to identify which patients needed more input and support until the end of the month when the data became available for review. The patient activity data is also a key performance indicator for the hospital commissioners and therefore it’s essential that they they are provided with accurate data.

Broadmoor journeyed with Totalmobile to find practical solutions to the daily challenges they had in the recording of patients’ therapeutic activities and decided to implement their Meaningful Activities solution.

The solution provides staff with an easy to use, mobile solution that enables them to record activities over the course of a patient’s day. Read the full case study to find out more.

“We chose to work with Totalmobile because they listened closely to our needs and worked in collaboration with those involved to find solutions to the operational and security restrictions of high security settings…”