Operational Efficiencies
With Mobilise, organisations experience significant efficiency savings through the reduction in operational costs such as paper, printing and fuel consumption.
Making a difference
Blind Veterans UK is a charity that provides rehabilitation, training, practical advice and emotional support to visually impaired ex-Service men and women.
Mobile Workforce Management Solution
Mobilise provides a mobile solution that empowers your field workforce to capture intelligent data and access the information needed to deliver services efficiently, first time.
Blind Veterans UK
Blind Veterans UK – the charity that provides support to help visually impaired ex-Service men and women lead independent and fulfilling lives – recently implemented Totalmobile’s mobile workforce management solution across its field workforce of approximately 100 people.
The charity chose the mobile solution from Totalmobile with the aim of increasing the number of visits their mobile teams carry out per year by reducing administration and travel for mobile workers.
Totalmobile’s solution had key features that would enable case workers to improve how they access and record information. All information can be inputted directly into their mobile devices, tailored forms make the process quick and simple. Forms, such as the assessment visit form, which is available on their CRM system, can be completed on the device. Visits are created and can be self-scheduled and visit status and completion messages are sent back to update the case file in the CRM. Additional security features, such as automatic locking after a period of inactivity was essential.
With the implementation of mobile technology, case workers now carry mobile devices on which they can access visit information, view their visits for the day and input information quickly and securely with a few taps, allowing them to focus on quality time with members.
Read the full case study to learn more on how Totalmobile has helped Blind Veterans UK.
Improved Work Life Balance
The auto save function and the quick syncing of assessment notes to the CRM system quickly transformed how they work, providing them with an improved work life balance as they no longer have to return to the office to retype them.
