Altnets are essential for fostering competition and achieving 99% of fibre to UK premises by 2030. However they face a range of challenges that can impact their ability to thrive and even survive. Addressing these challenges requires a combination of innovative business strategies and continued investment in technology and infrastructure.

Drawing on insights from the Altnet industry, this paper explores the many challenges they must navigate through.  They face a rapidly changing landscape marked by new regulations, evolving customer needs, and unprecedented technological developments. Altnets who are poised to harness the potential of advanced Field Service Management solutions are setting the stage for operational efficiency and a superior customer experience – a decisive differentiator in this competitive arena.

It is also recognised that of paramount importance is the embracement of digital transformation. Where efficient field service management is crucial, the implementation of robust digital infrastructure is not just a technological upgrade – it’s a strategic imperative.