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Private Health Providers

A complete care management solution specifically for Private Health Providers

Totalmobile provides an end-to-end solution with intuitive and responsive real time support monitoring and planning capabilities for Private Health Providers. It allows you to maintain patients, set up schedules for their careplan, regularly assess goals and check capacity for onboarding new patients. In addition, automated scheduling optimises care worker time and tracks progress with real-time dashboards.

Improved continuity of care, which ultimately leads to better outcomes and improves customer satisfaction.

Better use of existing capacity by empowering your staff to undertake more visits per day.

Delivering a more compliant service by having clear visibility and evidence of the effectiveness of delivered care.
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55%

Reduction in Missed Visits

23%

Increase In Staff Capacity

150% +

Reduction In Staff Visits To Base

Join the other organisations transforming Private Health provision

A Complete Care Management Solution for Private Health Providers

We understand your challenges

Private Health Providers deliver permanent & temporary workforces in various community settings including homes, supported living, extra care and care homes.

As a sector they face various challenges, such as:
  • Price sensitive market with services commissioned at very low rates.
  • Rising costs due to labor, overhead, and paper inefficiencies.
  • Lack of auditable engagement with patients which in turn means in adequate evidence for the CQC.
  • Challenges to service quality amplified by lack of capacity and needing to respond to a changing workforce.
  • Increased demand on service leading to schedulers working long hours.
  • Lack of communication for patients and their family/carers.
  • Variable demand coming from commissioners driving the need to have a more flexible workforce that can be increased and decreased to meet demand.
  • Low pay, shift requirements, and outdated processes drive staff recruitment and retention.
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Benefits of our technology in your sector

Helping you tackle Key Challenges

Our proposition provides a diverse range of benefits that enables private health providers to tackle some of their biggest challenges, enhance service quality while experiencing a fantastic ROI.

The key benefits of our solution include:
  • Improved in-day performance, visibility and evidence of the effectiveness of delivered care, maintaining the reputation of the organisation.
  • Providing staff with improved ways of working, removing many frustrations and enabling them to focus on their core job of care and finish on time.
  • Improving the quality of care delivered by having greater visibility of the care requirements and outcomes.
  • Better use of existing capacity by empowering staff to undertake more visits per day.
  • Ability to free up the scheduling staff’s time allowing them to do other tasks.
  • Eliminating missed visits improves service user experience by ensuring carers arrive on time with necessary information, allowing them to focus on giving care.
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Learn more about our customers and how they have transformed the way they are delivering health and social care services.

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A complete end-to-end solution

Totalmobile’s complete solution for private health providers enhances service delivery by addressing current system gaps. Our platform seamlessly integrates all recorded information, leveraging mobile workforce management and scheduling capabilities to streamline visit scheduling and delivery. It grants staff comprehensive access to records and support plans via one system, facilitating quality patient-centred care.

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Better Manage Continuity of Care

Utilising the dynamic scheduling tool you can ensure that continuity of care is prioritised by reducing the number of different carers visiting a service user during their care period.

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Better Manage Capacity

Use Capacity Checker to assess the impact new referrals could have on capacity and service provision, helping you make informed decisions before taking on new patients.

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Better Manage Patient Requirements

Providing granular details on the patients requirements, ensuring the right care is provided at the right time by the right person.

Better Manage Resources

MyTime lets your staff view their rota, swap shifts, manage absences and take on extra shifts. MyTime integrates with our scheduling solution, automating time-consuming staffing and shift allocation tasks.

Anchored Through

Our Platform Capabilities

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Dynamic Scheduling

Removes over 90% of the allocations work, enabling staff to focus on high priority items.

Dynamic Scheduling

Mobile Working

Providing accurate visit durations in real time. When used in conjunction with our dynamic scheduling tool, it enables you to analyse the spare capacity on prior days.

Mobile Working

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Lone Worker Protection

Protect your care workers and give them the ability to send alerts when they have any safety concerns or are operating in a high-risk environment.

Lone Worker Protection

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Workforce Rostering

The epitome of digital transformation, providing you with clarity on where you problem areas lie, for example, lack of capacity or particular skills at certain times of the day, staff working patterns that don’t support the demand.

Workforce Rostering

Manual input has significantly decreased, with tasks that once took hours now taking just minutes. Pulse Nursing at Home’s STRS team can now monitor visit durations and allocate resources more effectively, all from their Totalmobile app – eliminating paperwork almost entirely.

Want to find out more about our care solutions?

Totalmobile's care solution enhances Private Health service delivery by addressing current system gaps where staff often lack care plan visibility and access to vital service user information at the point of care. This is due to back-office system disconnects or systems not communicating, hindering knowledge sharing.

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