Totalmobile and Kingstown Works Limited Partner to Drive Digital Transformation in Public Sector Maintenance Services
Belfast, 02 October 2024 – Totalmobile, a leading provider of field service management software solutions, today announces a strategic partnership with Kingstown Works Limited (KWL) to implement its innovative work order management solution, aimed at revolutionising job management processes in the public sector maintenance industry. This partnership represents a critical step in KWL’s digital transformation journey, aligning with broader public sector goals of improving efficiency, reducing costs, and enhancing service delivery through technology.
Faced with the challenge of replacing their in-house software, KWL selected Totalmobile’s work order management solution for its comprehensive capabilities and adaptability to the specific needs of a public sector maintenance provider. The partnership underscores a growing trend in the sector towards embracing digital solutions to tackle inefficiencies and to update existing practices and methods of working.
Chris Hornung, Managing Director for Public Sector at Totalmobile, commented:
“This partnership with KWL is a prime example of how public sector organisations can leverage technology to drive meaningful change. Our work order management solution is not just about replacing legacy systems; it’s about enabling organisations to achieve operational excellence and deliver better outcomes for the communities they serve. We are excited to work with KWL on this transformative project and look forward to setting a new standard in public sector service delivery.”
– Chris Hornung, Managing Director for Public Sector at Totalmobile
Totalmobile’s work order management solution will allow KWL to streamline job management, enhance communication, and improve overall operational efficiency. The implementation is expected to reduce manual processes, cut operational costs, and provide real-time data insights that will empower KWL to make informed decisions swiftly.
Darren Nicholson, Chief Financial Officer at Kingstown Works Limited, said:
"The decision to partner with Totalmobile marks a pivotal moment for our organisation. We are not only updating our job management system but fundamentally rethinking how we operate to better serve our clients. The Totalmobile team has been outstanding, offering deep expertise and support every step of the way. This project will help us eliminate inefficiencies and build a more agile, responsive organisation."
– Darren Nicholson, Chief Financial Officer at Kingstown Works Limited
With KWL set to go live with the work order management solution, the collaboration highlights the increasing importance of digital solutions in the public sector. As organisations seek to adapt to rapidly changing demands and budget constraints, Totalmobile’s innovative approach offers a pathway to enhanced service delivery and operational resilience.
This partnership is part of Totalmobile’s broader strategy to continue to expand its footprint in the public sector, helping organisations across the UK navigate the complexities of digital transformation with tailored, scalable solutions that meet their unique needs.
