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Totalmobile Gains Olympian Boost to Leadership Team


Steve Turner OLY appointed as Chief Operating Officer and Ray Rees as Head of Sales, as Totalmobile strengthen its business strategy to get closer to its core markets


Totalmobile, a leading Field Service Management Software (FSM) company, today introduced Steve Turner as Chief Operating Officer. Steve brings over thirty years of experience in the technology sector to this role, with a focus on software development. Most recently, he has been employed as COO at the ITRS Group, and previously with SAP UK and IBS Software. Steve also competed for Great Britain in rowing, taking part in the 1988 Summer Olympics and the 1992 Summer Olympics.

Steve’s new role will have him overseeing a team of 280, broken down in three areas of consideration: development, customer experience and product management. He will play a pivotal role in Totalmobile’s new business strategy, which has already seen the appointment of three new sector aligned Managing Directors last quarter, who Steve will also oversee. The purpose of this new strategy is to provide more specialised and vertically differentiated products and services, ultimately creating a greater experience and delivering more value to every end-user.

Speaking on his role, Steve said, “The three cornerstones of my career have always been technology, software, and leadership. My aim at Totalmobile is to not only bolster its reputation in the field service management sector, but to help inspire my colleagues’ personal and professional development. As I start my new job, my key focus will be to gain a deep, specialised understanding of the environment Totalmobile operates in, so I can mould my role to better address the challenges facing Totalmobile’s customers and end-users”.

Alongside Steve’s appointment, Totalmobile has also announced that Ray Rees has been hired as Head of Sales. Prior to this appointment, Ray worked for five and half years with BMC Software, starting as an Enterprise Account Manager and finishing his time there as Area Director. Throughout his career Ray has been a hugely impressive performer in developing sales teams for delivering exceptional growth and even received a CEO Winner Circle award in 2018, which recognised Ray as a top UK performer in his field. In his new role at Totalmobile, Ray will manage a team of thirty-one sales associates split across Totalmobile’s key vertical sectors.

The appointments of Steve and Ray are the result of continuous ambitious growth at Totalmobile. Jim Darragh, CEO at Totalmobile explained, “2022 marks a new era for us. Totalmobile is creating a focused business model that looks to create an environment that encourages our team to acquire deep vertical knowledge and skills to support our customers. This will allow us to provide better service to our customers and deliver huge value. Steve and Ray will play a key role in this new age at Totalmobile. Their extensive experience, proven success and great track records make them an excellent fit for Totalmobile’s continued growth. With their new ideas and proven ways of operating in a high growth high-value environment, and the backing of the entire Totalmobile team, we will be able to deliver the next phase of growth for our company”.


Totalmobile is a Field Service Management (FSM) provider passionate about making work and the lives of mobile workers better. An established market leader with 375 staff across the UK and Ireland, Totalmobile supports over 1,000 organisations and 500,000 workers to transform the delivery of field services and experience an exceptional return on investment.