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Totalmobile and Servelec HSC launch industry leading mobile solution to improve access to patient information

Totalmobile, the leading mobile workforce solution provider, and Servelec HSC, the leading provider of health, social care and education software, today jointly launch an important new offering to deliver significantly improved access to patient information for frontline health and care professionals.

The dynamic solution enables Servelec HSC’s electronic patient record and case management system, RiO, to integrate directly with Totalmobile’s mobile workforce enablement platform, which will provide significant tangible benefits to healthcare providers, patients, social care practitioners and their clients alike.

The launch of the solution today follows the announcement last year that Totalmobile and Servelec HSC would be working together to develop comprehensive integration between their solutions.

The new offering will enable health and care teams to be effectively mobilised, leading to improvements in how key services are delivered. For example, care professionals will now have an improved contextual view of a patient’s health records, with the ability to update information at the point of care.

The mobile solution provides notable productivity gains, increasing capacity, reducing costs, enabling compliance and improving the quality of service provided. This will help health providers tackle some of the biggest challenges facing the NHS; such as the growing demand on services and the limited resources available to meet this demand. Most importantly, the new way of working reduces pressures on health and care professionals, enabling them to spend more time with patients and to focus on delivering the best standard of care possible.

Mobile technology provides the opportunity to streamline processes, gain capacity, reduce cost and ultimately improve the standard of care patients receive.

With mobile workforce management some of the potential outcomes include:

  • 30% increase in time spent with patients
  • Two additional patient visits per staff member per day
  • 60% reduction in data entry time
  • 63% increase in staff confidence to meet caseload

Jim Darragh, CEO, Totalmobile said: “We’ve seen firsthand the transformational impact that effective mobile working has on health services. The relationship between Servelec HSC and Totalmobile will continue to help drive these benefits in the health sector and enable health providers to maximise the capacity of their workforce, operate in a more cost effective manner and most importantly provide a high quality service to their patients.”

Garry McCord, Chief Operating Officer at Servelec HSC added; “At Servelec HSC we are always looking at ways to deliver added value to our health and care customers by providing the systems required to increase time spent with patients and improve levels of care. Launching our combined offering with Totalmobile offers customers the opportunity to provide their frontline staff with access to the tools required to deliver improved standards of care, outside of traditional care settings.”

Parker Moss, Chief Technology and Transformation Officer, Virgin Care, discusses the benefits of mobile working, “We have provided our frontline staff with an improved way of working, that eliminates paperwork and gives staff the freedom to focus on the needs of the patient. We’ve seen huge benefits, including productivity increases of around 30% per annum, without compromising the quality of care. In fact, by maximising the time spent with our patients, our community nurses are able to put all their efforts into delivering the highest standard of care services. The integration agreement between Totalmobile and Servelec is welcome news, which presents an exciting opportunity to health and care providers across the UK.”


For more information, contact:
Chris Harrison, JComms: +44 28 9521 8381 or

About Totalmobile
Totalmobile is an award-winning workforce enablement solution provider, with a 30-year pedigree. Its secure mobile software is used by a range of leading health and social care providers, local and central governments across the country, as well as a range of companies across the private sector, to help them manage their workforce.

Some of the average benefits our customers see, include:

  • 20% cost savings
  • 33% more time spent productively
  • 50% increase in customer satisfaction

Totalmobile helps release the potential of your mobile workforce through increasing capacity, reducing costs, ensuring compliance and enabling a high, consistent quality of service. It gives employees access to all the information they need, anywhere they need it. This results in increased staff morale and service quality whilst reducing unnecessary paperwork, travel and costs. Totalmobile develops solutions with frontline workers for frontline workers making it intuitive and extremely easy to use.

About Servelec HSC
Servelec HSC specialises in the design, development and deployment of:

  • Electronic Patient Record (EPR) for mental health, community and child health settings
  • Patient Administration System (PAS) and patient flow bed management solution for acute care
  • Fully integrated social care case management solution for Adults, Children’s and Finance on a single platform
  • Children’s Services Early Years and education management solution

Servelec is the market leader in the mental, child and community health sectors in England.
Servelec is already working with customers to share data across care settings, supporting the Government backed interoperability agenda and move towards integrated care.


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T: +44 28 9033 0111

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