Skip to main content
Support chat icon
Premium Support

Our 24/7 Premium Support Service is available soon.

We are delighted to announce that our support services now come with an option for extended care 24hours a day, 7 days a week to ensure we are there for you at any time you require us.

The Totalmobile Premium Support Service provides:

On-going Monitoring

of the solution software we provide to your organisation and employees.

Extended Hours

Access to a full Technical Support Team outside of core operating hours.

Immediate Response

to enquires made by both phone and customer portal by our dedicated customer response team.

Direct & Immediate Ticket Management

for Priority 1 (system down) and Priority 2 (high impact) issues​. Escalation to our Technical Support Team, 24hrs a day, 7 days a week.

Dedicated Regular Service Reviews

to provide comprehensive reporting and review of service​ provided to you.

If this sounds like something you have been requiring and waiting for from Totalmobile, please indicate your interest in finding out more.

Either speak with your dedicated Account Manager or alternatively fill out the interest form below.