With central government setting out its plans to lift current lockdown restrictions, local authorities are operating in a world of radical uncertainty with a wide range of possible trajectories ranging from budget cuts to increased demand across its community-based services.
The new world as we see it requires local authorities to consider new ways of operating with technology seen as an ‘enabler’ of change through enhanced access to information, automation of inefficient processes with the ultimate goal of helping to deliver a superior level of customer service.
Totalmobile’s response to helping Local Authorities deal with the challenges faced by Covid-19 lead to the creation of our ‘Every Officer’ concept that since then has been incredibly popular with local authorities as a means of accelerating the digital transformation agenda.
Read our guide to discover how adopting an enterprise-wide approach can not only enable all departments to do more with less but also drive transformational benefits throughout your organisation whilst achieving the ultimate goal of helping to deliver a greater level of customer service.
Experts view…
Read our interview with Totalmobile’s Managing Director for Public Services, Charles Knight provides an overview of the situation faced as a result of the pandemic, and how Totalmobile’s Every Officer concept and mobile technology can help improve efficiencies, mobility and service delivery across local authorities. Charles has extensive experience in working with councils and the local government sector on implementing digital solutions in order to achieve improved efficiencies and joined Totalmobile in 2016 to ensure our customers are fully benefiting from Totalmobile’s solutions.
