Recent Government advice has emphasised how all organisations that provide ‘in-home’ services must ensure the safety of their staff and customers. In addition to this organisations are faced with the challenge of continuing to deliver a high quality of service.
In this webinar Chris Hone, Systems Director at Fortem discusses how they are planning to use Remote Assistance technology from Totalmobile to help tackle this challenge. Chris will provide a background into the project, how they plan to use the technology and the impact they are hoping to achieve.
This cutting-edge technology will ensure that appointments are only being made when they are absolutely necessary and where problems can be – they will be fixed via remote support.
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