For many Housing organisations there are an average of five properties a week that become vacant and are handed to the Repairs Team to inspect for any maintenance works required before they are re-let. Typically, the Repairs Team will visit each property and arrange for any repair works needed to bring them up to a ‘minimum lettable standard’.
This work will then be carried out by the In-House Team or one of the Housing providers 3rd party contractors. The time taken to get a property back to minimum lettable standard can vary, however the average time taken last year was 36 days. With the use of technology, housing departments can better manage and reduce end-to-end voids times.
This can be achieved in a variety of ways such as carrying out the capture of voids specifications via a mobile workforce management solution, allocate the work of operatives and subcontractors through a dynamic scheduling tool, and managing costs, invoices, and re-charges with a fully integrated, modern job management platform.