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Care in the Community

Community health services play a key role in out health and care system. They keep people well at home and in community settings close to home, and support people to live independently. However, our community health services have suffered from many years of inattention and underinvestment. As a consequence, the services provided vary widely in terms of performance and productivity, and the necessary facilities and support, both managerial and technical, are often lacking.

Yet the challenges faced by community services are increasing significantly: care is shifting from hospital to community settings, the population is ageing and the number of people with long-term conditions is growing. There is a compelling case to modernise services and to improve the degree of co-ordination with other services, particularly in primary and social care.

By providing clinicians with the correct technology, you can transform the way you provide care in a community-based setting. Clinicians will be empowered to focus on delivering better outcomes to patients and patients will benefiting from being able to spend more valuable time with clinicians.

Features of the solution:

Features of the solution:

Access Patient Records – Staff can efficiently access all required patient records, including care plans and history, in real time, ensuring they can make intelligent, informed decisions.

Complete Clinical Forms – Easy to complete clinical forms ensure all required information is captured at the point of patient care. Patient record systems are then automatically updated with this information, removing paper processes.

Skill based Scheduling – Efficient schedules that makes the best use of your care professional’s time, while also ensuring that the right staff, with the right skills are delivering the right care.

Increase remote worker safety – Monitor and support the wellbeing of your remote healthcare professionals and receive alerts from any concerned employee who is operating in a high-risk environment.

 

Business Outcomes:

  • 31% more face-to-face time with the patient
  • 100% of patient visits successfully outtcomed
  • 61% reduction in clinical record input time
  • 2 additional patient visits, per nurse, per day
Business Outcomes:

  • Helps deliver a safer more compliant service
  • Remove paper-based processes to ensure compliance with current GDPR regulations and accurately record service users’ information securely.
  • Ensure carers safety by providing warnings or risks to be aware of prior to the visit.
  • Enables full visibility of real time updates of your care workforce as the day evolves, allowing you to react appropriately.
  • Ensure the right amount of staff are delivering care to safeguard both service users and carers.

    • Deliver a quality, improved customer experience

  • Efficiently carry out care plans with access and visibility to the required information to hand while managing continuity issues. Care workers can spend more face to face time with service users delivering a high standard of service.
  • Ensure service users’ preferences are considered such as requesting a specific care worker which enables trust and a familiar rapport.
  • Improve communication with the service user to keep them informed of the care workers status updates, for example if a care worker is running late.

    • Generating greater capacity within your workforce

  • Optimise existing workforce capacity; while real time information allows managers to be reactive to urgent calls or emergencies effectively, scheduling staff appropriately and using the real time insights to deliver improved processes.
  • Optimise care workers allowing more time to be dedicated to service delivery by reducing travel and manual processes such as duplicate data entry.
  • Monitor the current capacity of the service before accepting additional service users ensuring effective delivery of staff capacity.

    • Reduce operational costs throughout your organisation

  • Improve cost efficiencies through resource optimisation, enabling care organisations to do more with less resources.
  • Reduce mileage claim costs with the ability to optimise routes.
  • Ensure accuracy of billing by only paying for the care delivered.
  • Reduce costs associated with paper-based printing costs.

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