What is data doing to us? In simple – stressing us out.
It has never been easier to access information – we live in the digital era – during the rise of the millennials. As individuals we find all our information on Google – who needs learning when you have a handy search engine that provides you with all the answers in a split second? Can you do long division? Why would you be able to – when you can simply look it up!
But with the bombardment of information and data, both in our personal and professional lives, it is becoming increasingly difficult to switch off from it. We are now part of a culture that is constantly plugged in, this has seen a rise in Information Fatigue Syndrome (IFS). According to Miller’s Law our brains can only retain 7 pieces of information, give or take. But with the rising digital noise we are receiving more and more information, with technology being the main culprit. Instead of a help it is becoming more of a hindrance to our productivity. Employees spend up 28% of their time on emails, not to mention taking these home as devices make it easier to access emails anywhere, anytime.
The Digital Transformation has been a positive influence in many areas, particularly digital workforce management and the sharing of data for the benefit of customers, e.g. the sharing of patient records in healthcare. However, there is a warning that comes with this influx of data. Information is becoming difficult to process properly, we are now used to skimming pages, scrolling past posts, nothing of real length. So, when it comes to documentation and longer pieces of content in our professional lives it can be hard to absorb or even maintain concentration.
Due to the Digital Transformation businesses continue to gather more and more information on customers and people are more aware than ever of when and where their data is being stored. Not only this, but they are growing increasingly concerned of what constitutes an invasion of their privacy as well as their rights.
Security
The growing concern lies with the storage and security of all our information. The concept of the “cloud” storing information from all over the world can be difficult and the unknown only increases our fears. As cyber-attacks grow, people are becoming more concerned about the possibility of hackers stealing their data and using it to hold them to ransom rather than what a company will do with the information or receiving a few junk emails. It isn’t without justification, there has been 35% increase in ransomware since 2015.
As companies obtain more information and data the responsibility for the organisation increases dramatically; they must protect and ensure the security of that data if they want to retain their customer base and develop brand loyalty. There has been terrible headlines highlighting the loss of data or hackers obtaining personal information but how can we solely blame organisations for the loss of data when we are storing more and more passwords and bank details on our phones because of the belief that they are “fingerprint protected”.
For Totalmobile, security is core focus due to the sensitive nature of our customer’s data and it is a core principle that only with stringent rules and regulations can real connectedness occur. But the idea of data although scary is not one to shy away from.
The Future
In this world of data and digital transformation it can be an increasingly hard arena to navigate both as an organisation and as an individual. It is vital that we take care of our data and that organisations are more aware of who has access to what areas of their infrastructure. When choosing new providers, understanding exactly what data security they offer is key.
To talk to Totalmobile about digital workforce management and our security measures get in touch today.
