Case Study
In Communities Housing Trust Increases Productivity with Mobile Working
In Communities (formerly Bradford Housing Community Trust), in partnership with TotalMobile, has adopted Mobile Working to improve the repair service for customers and staff while also creating savings in efficiency, productivity and their carbon footprint.
In Communities Housing Trust May-22-08
Property Services
If you’re in the property business, you’ll know how complex it can be to keep watch on every aspect of a building – plumbing, electrics, air conditioning systems and elevators, to mention just a few.
TotalMobile makes it simple, speedy and fail-safe.
You simply send the daily schedule to a worker’s mobile device. It allows him or her to go straight to the first job at the start of the working day. No delays and no detours to the office. The system provides all the information necessary to complete each job – and even makes sure that the necessary tools, equipment and supplies are on site when needed.
Broken window to report? Instead of inspecting the damage, driving to the office, filling out forms and placing an order with a glass supplier, your staff member can record all the information on the spot. Provided your back office systems are set up in the right way, the order can be with the glass supplier in seconds. There’s no time lag, working hours are used more efficiently, and you can even have a time recorded photograph of completed work in case of disputes or complaints.
An added benefit is that TotalMobile offers lone worker protection. If someone is going alone into a risky area, the system can raise an alert unless he or she reports back regularly.